Job summary We are looking for an enthusiastic, versatile and caring person to join the existing Support Worker Team in the Radiology Department at Torbay Hospital. This is an excellent opportunity for an individual who would like to work with patients in a busy hospital department. You will need to be flexible in your approach to this challenging and sometimes demanding role. This full time post role is based in Torbay Hospital, with some evening and frequent weekend working. It may also include duties in Community Hospital Main duties of the job Your duties will include: assisting patients during all parts of their visit to the department, supporting the clinical staff in carrying out examinations, preparation of examination rooms, transport of patients, participation in clerical duties. You will be expected to train and become competent in the insertion and removal of intravenous cannulas. Part of this role is rotational evening and weekend working with some of our departments work an extended day up until 20:00. The successful candidate will be expected to participate in existing evening and weekend rotas. You should have a good standard of general education and have good IT skills. Prior care experience may be useful but not essential, depending on other relevant work history. About us Why Work With Us If successful, you will work in all areas of Radiology working alongside Radiographers, Nurses and Consultant Radiologists. You will carry out a varied range of tasks helping to deliver a high quality care. The key part of this role is direct support for patients during their visit to our department. An excellent team working ethos is required in order to fulfil this role most effectively. Date posted 14 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 388-6938383-ACS Job locations Torbay Hospital Lawes bridge Torquay TQ2 7AA Job description Job responsibilities To assist the Radiologist, Radiographer or Nurse during patient examinations, assisting in the efficient control of workflow patterns within the department. To support patients during their visit to Radiology, being aware of their needs and escalating issues to qualified staff as appropriate To support the delivery of high standards of patient care Must have good interpersonal skills and effectively communicate with patients/public, a wide variety of staff, including all radiology personnel, medical staff, nurses, healthcare professionals, support staff, and visitingequipment engineers To have a basic understanding of the procedures carried out, in order to bestsupport patients through the process. Full vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Unfortunately, this post is not eligible for sponsorship. Job description Job responsibilities To assist the Radiologist, Radiographer or Nurse during patient examinations, assisting in the efficient control of workflow patterns within the department. To support patients during their visit to Radiology, being aware of their needs and escalating issues to qualified staff as appropriate To support the delivery of high standards of patient care Must have good interpersonal skills and effectively communicate with patients/public, a wide variety of staff, including all radiology personnel, medical staff, nurses, healthcare professionals, support staff, and visitingequipment engineers To have a basic understanding of the procedures carried out, in order to bestsupport patients through the process. Full vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Unfortunately, this post is not eligible for sponsorship. Person Specification Qualifications and training Essential Willing to undergo on the job training Desirable IV cannulation certificate Qualification at NVQ level 3 Knowledge and experience Essential Interest in the care of people Good team working skills Good communication skills Flexible and adaptable Desirable Previous care experience Previous customer care experience Specific skills Essential Well-motivated and enthusiastic Effective interpersonal skills Effective organisational skills Person Specification Qualifications and training Essential Willing to undergo on the job training Desirable IV cannulation certificate Qualification at NVQ level 3 Knowledge and experience Essential Interest in the care of people Good team working skills Good communication skills Flexible and adaptable Desirable Previous care experience Previous customer care experience Specific skills Essential Well-motivated and enthusiastic Effective interpersonal skills Effective organisational skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Torbay Hospital Lawes bridge Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)