Senior Sales Support | Innovative Interiors Brand | London
The Client
Harmonic are delighted to be working with an innovative interiors brand who are renowned for their high-quality products and impact within the space. Committed to innovation and sustainability, they offer a dynamic and collaborative work environment where employees are encouraged to grow and contribute to a forward-thinking business.
You would join a close-knit and collaborative team who are proactive, ambitious and committed to the success of the brand. Company culture is very important to the business, so expect company socials, private healthcare and more perks along with a rewarding and growing role.
The Role
We are seeking a highly organised and proactive Senior Sales Support professional to join the team. This position plays a vital role in ensuring smooth day-to-day operations by supporting the sales function, streamlining processes, and maintaining high standards across all business areas. The ideal candidate will be a strong team player with a keen eye for detail and a problem-solving mindset.
Key Duties
* Work closely with the Head of Operations, providing regular updates and completing assigned tasks efficiently.
* Assist the sales team by managing quotations, reviewing supplier information, processing orders, and handling administrative tasks to optimise their productivity.
* Conduct site visits and assist with project-related snagging where required.
* Become proficient in internal business systems for placing and managing orders.
* Ensure all sustainability and compliance documentation is completed accurately and submitted within required timeframes.
* Oversee the PQQ process as directed.
* Organise supplier meetings, training sessions, and industry events as needed.
* Maintain accurate records within the company’s CRM and internal platforms.
Essential Requirements
* In-depth knowledge of commercial furniture products, their applications, and longevity.
* Ability to navigate and interpret supplier price lists effectively.
* Experience with preparing quotes, generating purchase orders, and reviewing order confirmations for accuracy.
* Strong numerical and IT skills.
* Excellent verbal and written communication, with the confidence to engage professionally with clients and suppliers.
* Highly organised, self-motivated, and capable of working independently.
Non-Essential but Advantageous Requirements
* Previous experience in the commercial furniture or FF&E sector, either with a supplier or dealer.
* Previous experience working with CRM systems.
* Familiarity with Adobe InDesign.
Salary: Up to £45,000
Location: London (5 days in-office)
Benefits: Private healthcare, socials, collaborative team and discretionary bonus
Start-date: ASAP
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.