Job Description
Job Title: French & Spanish Customer Service Advisor (trilingual)
Location: Greater South West London London Area (hybrid)
Position: Permanent, hybrid, full-time
Salary: £27,500 per annum (plus discretionary annual bonus)
Our leading and innovative client based in the Greater London Area is looking for a French & Spanish Customer Service Advisor to join their team. In this role, you’ll be the first point of contact for customers regarding product orders, queries and returns via email, chat and social media for the EMEA region.
If you’re looking to utilise your language skills in French and Spanish while working for a highly renowned, international company offering many opportunities for growth and career progression, apply today!
In return, you’ll receive:
* An annual salary of £27,500 plus discretionary annual bonus
* Hybrid working – following training working on-site on Tuesdays, Wednesdays, and Thursdays
* Working hours: Monday – Thursday 8am – 5pm (1 hour lunch), Fridays 8am – 3pm (30 minutes lunch)
* Highly competitive company pension scheme
* 24 days annual leave plus bank holidays (rising to 29 days with longevity)
* International travel insurance
* Private health insurance
* Excellent opportunities for growth and career progression
* And more!
As the French & Spanish Customer Service Advisor, you will:
* Support EMEA customers with order and product queries mainly via email, live chat, and social media
* Assist customers with the returns process and proactively update customers on their return status
* Provide first-line technical support to customers relating to company products
* And more!
Who we’re looking for:
If you’re fluent in French, Spanish and English and have previous Customer Service or Administration experience, we’d love to hear from you!
The successful candidate will have excellent communications skills, will be a quick learner and want to deliver excellent customer service.
If this sounds like you, please apply either directly or reach out to Theo at t.chau@eurolondon.com to find out more!
Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.
We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.