CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Receptionist to join the team based in London on a permanent basis. About The Role As a CBRE Workplace Experience Receptionist you will be the first point of engagement with team members and visitors alike. This role acts as the heartbeat of the company by providing personalized services and administrative support to build a sense of community, crafting a warm, encouraging, and servicing atmosphere that improves the experience. Key Responsibilities Handle daily phone queries, central reservation inbox queries, and bookings (AV, meeting rooms, and catering requests). Ensure all client requirements are met within the Guest Relations functions with a high level of professionalism. Answer both internal and external calls. Report on any maintenance and facilities tasks that need to be completed. Welcomes tenants/employees and announces clients, applicants, and visitors. Maintains neat appearance of reception/lobby area, conference rooms café, and other common areas. Performs general administrative duties associated with distributing packages and mail as needed. May order and stock office supplies such as café supplies, equipment toner, printer paper, freight, and shipping supplies. Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Complete other duties as assigned. Maintain and build relationships with tenant and visitors to ensure a welcoming and professional environment. Experience Required A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred. Apply a high level of attention to detail as well as strong verbal and written skills. Passionate about service delivery and finds satisfaction with exceeding client expectations. Requires basic analytical skills with the ability to understand and carry out general instructions as well as solve problems in standard situations. Comfortable meeting and engaging with new people with a warm demeanor. Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, etc. Application Process Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being shortlisted for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.