Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $17-$20/hour
Responsibilities:
* Greet and check in patients, ensuring accurate and complete patient information.
* Collect copays and patient balances as needed.
* Manage appointment scheduling.
* Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
* Collect and update patient information.
* Assist with administrative tasks such as data entry and maintaining patient records.
Additional Information: Sick time earned based on New York State Paid Safe and Sick Law.
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