We have a great opportunity for an Assistant Team Leader to join Team OB in our Warehouse in Andover.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
The shift pattern for this role is Sunday to Thursday 2:00pm-10:00pm.
Our Warehouse is based at Unit 2, 40 Stephenson Close, East Portway Industrial Estate, Andover, SP10 3RU.
As the Assistant Warehouse Team Leader, you will assist the Warehouse Manager with managing and coordinating the team as well as picking and packing stock and website orders across both the Warehouse and Web Fulfilment areas.
You will work in collaboration with your manager to motivate and inspire the Andover team to provide a smooth service for our customers. You will oversee the workload for the day receiving and managing and allocating picks, while monitoring the teams performance to ensure that KPIs are met in the Warehouse Managers absence.
A bit about us
Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; its somewhere to build a career you are passionate about.
More about the role
As an OB Assistant Team Leader, you will:
Ensure store picks are completed accurately and in line with expected targets.
Liaise with the Logistics Team Leader to arrange collection for store furniture picks
Ensure the fulfilment picks are completed
Prepare customer orders on to pallets and liaise with the courier for shipment
Use business admin systems (Magento, Metapack & PV) to ensure that customer orders are managed within the agreed SLAs.
Produce and analyse stock reports from WMS (PVX, Futura)
Liaise with the Goods In and Finance teams to assist and lead stock investigations
Use a forklift truck to unload deliveries.
Attend weekly Team Leader meetings on behalf of your Team Leader, when needed.
Where appropriate, and with guidance from your Team Leader, conduct return to work meetings with team members coming back to work after a period of absence.
Help identify team training requirements and raise these to your Team Leader
Support your Team Leader with your teams personal development, by giving them regular feedback on their performance.
Grow your understanding of how to address any performance concerns, including attendance and timekeeping issues.
Develop your leadership skills and be a great role model for your team.
Develop and maintain clear and consistent a communication with your Team Leader
Ensure the Warehouse is a safe environment, by following health and safety regulations and our Company Health and Safety policy.
Ensure that incident and accident forms are completed, when necessary, and sent to the Health and Safety team.
You will need to have the flexibility to cover alternative shift patterns or working days in line with business needs or coverage needed due to holiday or absence.
Positively create an inclusive environment for your team to thrive.
Bonas Benefits:
Generous employee discount up to 50% off all OB products
Free access to our 24-hour employee assistance programme with Care First offering financial, emotional and vocational support.
Flexible holiday 30 or 33 days (including bank holidays) increasing to 35 days with length of service.
Annual discretionary profit related bonus scheme
What we look for:
Strong commercial awareness
Ability to work calmly under pressure.
Strong organizational skills
Ability to motivate others.
Familiar with handheld terminals including Windows CE and Android devices.
The role will require the use of Microsoft Office, in particular, MS Word, Excel and Outlook
Must be physically fit as the role involves regular lifting.
Focus on diligence and accuracy.
Forklift License or willingness to be trained.
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