Job summary Our Ward Clerk will support the operation of Delivery Suit and John MacPherson Ward by providing dedicated administrative and clerical support to the clinical staff as part of the multi-disciplinary team, ensuring that a welcoming and professional greeting and reception service is provided to patients and visitors, whilst ensuring the smooth running of the admission and discharge process with a timely and accurate completion of all ward IT systems. They will act as a key point of liaison within the ward for Midwifery and Medical staff and other internal and external health professions, who will be fundamental to the delivery of the day to day operation of the ward, responsible for the delivery of first-class services to women and their families. Main duties of the job To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity To provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive To provide a high-quality customer service which complies with relevant legislation and NHS Employment check standards To be honest and learn from mistakes, and help to create a "no-blame" culture were people feel able to share and learn from experiences together To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department Acknowledge that you need to continually deliver greater value to customers Be honest about your biggest challenges and create a culture of curiosity and opennes About us The Women's Health Unit houses the 8 bedded labour ward and has a delivery rate of 2500 per annum. There is a dedicated Theatre within the labour ward and also facilities for water births. A 24-hour epidural service is available and a dedicated Consultant Anaesthetist is available for all morning sessions. There is a well-equipped ante-natal clinic with 3 ultrasound rooms and a Day Assessment Unit. There is an Obstetric ward with a transitional care Baby Unit. The midwifery team are based in the community and well established with approximately 10% of the deliveries, out of Hospital. Date posted 26 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Weekend & Evening hours Contract Permanent Working pattern Part-time Reference number 388-6986980-A&C Job locations Torbay and South Devon NHS Foundation Trust Newton Road Torquay TQ2 7AA Job description Job responsibilities Ensure that all patient records and investigation results are available whenrequired by the nursing and medical staff Accurately record admissions, transfers and discharges on SystemOne andPAS, ensuring pathways are correct Responsible for all patient notes within the ward, ensuring drug charts, CTGsand other loose filing are filed appropriately and securely Liaise with other departments and wards re elective beds and patientmanagement as required Register out of area emergency admissions and transfers, inputting allclinical data on SystemOne Please see job description for full list of responsibilities. Job description Job responsibilities Ensure that all patient records and investigation results are available whenrequired by the nursing and medical staff Accurately record admissions, transfers and discharges on SystemOne andPAS, ensuring pathways are correct Responsible for all patient notes within the ward, ensuring drug charts, CTGsand other loose filing are filed appropriately and securely Liaise with other departments and wards re elective beds and patientmanagement as required Register out of area emergency admissions and transfers, inputting allclinical data on SystemOne Please see job description for full list of responsibilities. Person Specification Qualifications and training Essential oGCSE grade 4/C in English and Maths oInterpersonal skills oAbility to work under pressure Desirable oQualification at level 3 in Business Admin oExperience in working with the general public oPrevious clerical experience Person Specification Qualifications and training Essential oGCSE grade 4/C in English and Maths oInterpersonal skills oAbility to work under pressure Desirable oQualification at level 3 in Business Admin oExperience in working with the general public oPrevious clerical experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Torbay and South Devon NHS Foundation Trust Newton Road Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)