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Head of Communications North & East Route
Sector: Marketing, Advertising and PR
Role: Senior Manager
Contract Type: Permanent
Hours: Full Time
About Network Rail
Join Our Team at Network Rail! Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're an organisation where people truly matter, and when you join us, you matter to us and millions of others. We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!
Brief Description
Provide strategic leadership for the development and delivery of a communications strategy for the North & East route that is consistent and compliant with Network Rail's overall corporate communications strategy.
Key Accountabilities
1. Develop and deliver a communications strategy for the route that is consistent and compliant with Network Rail's corporate communications strategy.
2. Set the objectives, strategies, policies and guidelines to be used in the route communications strategy.
3. Manage the delivery of the contact and communities strategy that is consistent and compliant with Network Rail's overall corporate communications strategy.
4. Build effective internal and external working relationships with key stakeholders and funders to support Network Rail's interests.
5. Create and deliver a consistent and coordinated communications strategy for the route.
6. Manage the contact and communities team to actively represent the public throughout the organisation, delivering continuous improvement.
7. Liaise with the Communications function to provide authorisation for the route communications strategy and annually-produced communications plans.
8. Accountable for reviewing and monitoring the implementation of the route-specific communications activities against defined deliverables and budgets.
9. Manage all potential local issues arising from the implementation of the communications strategy.
10. Manage all branding use, ensuring compliance with Network Rail's corporate policy on branding, identity, and image.
11. Implement the major incident communications plan as required.
Essential Requirements
1. Substantial experience in public/corporate affairs.
2. High standards of written and spoken communication.
3. The experience and personal credibility to work effectively with senior managers.
4. Strong influencing skills.
5. Proven ability to grasp, understand and promote complex and sensitive issues.
6. Ability to develop and maintain a wide network of stakeholder contacts.
7. Evidence of proven leadership and team management skills.
8. Good planning and financial skills, with the ability to deliver projects on time and within budget.
9. Experience of directing and managing agency support.
10. A proven understanding of relevant political calendars and legislative assemblies.
11. A detailed knowledge of developing comprehensive multi-disciplinary communications strategies.
Desirable Requirements
1. Educated to degree level.
2. Relevant professional qualifications.
3. Evidence of continuing professional development.
4. Journalistic experience.
5. A proven track record of interpreting business and cultural messages in internal/change communications programmes.
Company Overview
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities. We believe in empowering employees with the knowledge to help them progress, offering great training and career development opportunities.
Your Health, Wellbeing and Benefits
We are committed to the wellbeing of our employees and believe that should come first. We provide access to support services and offer excellent benefits, sensitive to work-life balance.
Benefits Include:
* 28 days annual leave entitlement.
* Discounted online shopping site.
* A range of discounted offers including childcare vouchers and healthcare offers.
* Subsidies of up to 75% on rail and underground season tickets.
* A range of pension schemes.
* 2 weeks paid reserve leave for our Armed Forces community.
Diversity and Inclusion
Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail.
Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means that where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.
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