Why We Exist At Raylo, we’re on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it’s simple and cost-effective - this is where we come in. Our technology platform powers the lease-and-reuse of devices, making them more sustainable, accessible, and affordable. We’re building a category-defining marketplace, making premium tech available via subscription for both consumers and businesses. With over 100,000 subscribers in the UK - and growth accelerating - we’ve proven the demand for a smarter, more sustainable way to access technology. Raylo is a profitable, B Corp-certified company, driven by purpose and backed by leading investors including NatWest, Channel 4 Ventures, Macquarie, Octopus Ventures, and Telefónica. We’re also proud of our industry-leading customer satisfaction, with an Excellent 4.5-star Trustpilot rating from over 7,500 reviews. If you're looking to make a real impact and be part of a high-growth, mission-driven team, join us at Raylo. Together, we’re not just reducing waste - we’re shaping the future of technology in a way that’s smarter, more sustainable, and built to last. Our Core Values Be deeply curious – We thrive on innovation through diverse approaches, views, and people. Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute – We have a big vision, but we believe in nailing the most important problems first. Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin. What to Expect You’ll be joining a small but highly skilled design team at the heart of Raylo’s product development, working cross-functionally to craft great user experiences that drive growth and retention. Our design culture is fast-paced, collaborative, and iterative, empowering you to own end-to-end projects, shape strategic decisions, and scale our design system. You’ll play a pivotal role in evolving the Raylo experience, optimising customer journeys, and expanding our product and service, all while collaborating with an ambitious team that thrives on solving complex challenges and values creativity, curiosity, and making a tangible impact. What you’ll do - Craft user-centred solutions, navigate security challenges and design seamless mobile payment experiences. - Drive the creation of wireframes, prototypes, and high-fidelity mockups, ensuring a seamless and intuitive user journey. - Proactively share work frequently. Conduct user research, and usability testing and gather stakeholder feedback to drive iterative design improvements. - Coordinate and facilitate workshops and collaborative design sessions to ensure cross-functional engagement. - Shape and scale the Raylo design system, meticulously maintaining components, patterns, and guidelines to empower a unified and cohesive visual identity. - Report directly to the Head of Product Design, working on a hybrid basis (3 days per week in our London office). You’ll succeed with - 5 years of experience especially UI. You have a proven track record as an individual contributor or team lead role on a product design team. - You have deep & extensive experience with Figma and design systems. - Your portfolio showcases compelling web and mobile experiences, providing insight into your design process and decision-making. - You enjoy thinking through complex product challenges, care about solving the right problem, and possess exceptional creative skills. - You’ll be fantastic at communicating your thinking and design decisions. - You're able to collaborate and get people along on the journey with you whilst bringing your ideas to life. - You have a well-trained eye for great visual design execution. - You’re a systems thinker with a strategic view of everything you do. - You are a natural leader who can guide and inspire others, and you're committed to fostering a culture of design excellence at Raylo - You enjoy being autonomous and navigating your own path in a fast-paced, hybrid working environment. \n \n We’re not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylo’s success – Stock options for all employees Get the latest tech – Exclusive Raylo device lease for employees 33 days off, your way – 25 days 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth – L&D budget to support the skills you value Fast-track your career – Two performance reviews a year Family-first policies – 5 months full pay for primary caregivers, 1 month for secondary caregivers Save big on childcare – Workplace nursery scheme for major cost savings Perks on perks – Perkbox membership with discounts & wellbeing benefits Good times, guaranteed – Optional quarterly socials, plus summer & Christmas parties Hiring Process What’s next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role for a Talent Screening call. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.