Job Description First impressions are everything As a Reception Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you: Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities. What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Your experience and skills include: Team spirit Guest oriented and service minded Well organised Has a strong sense of ethics, leads by example Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion