We protect everything from bats to buildings to beaches – and we want to share them with everyone too. But how do we care for our special places, while helping everyone to enjoy them and their fascinating stories? It’s no small task. In fact, it’s a big team effort and it’s why our Collections Assistants are so important.
Hours: 22.5 hours a week
Duration: Permanent
Salary: £11.64 an hour
Interview date: Wednesday 29th/ Thursday 30th January 2025
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Set in the heart of the stunning Northumberland landscape, Cragside is a unique place to work. Here William Armstrong, the brilliant engineer and manufacturer, built a wonder of the Victorian age. Here he created artificial lakes, generated his own hydro-power, pioneered electric lighting, installed telephone systems and built a world of experimentation and innovation that inspired the way we live today.
We carry this ethos into the 21st Century – developing and implementing experimental and innovative ways to bring Cragside to life for today’s visitor. Just as Armstrong’s vision was brought to fruition through creative collaboration, today a multi-disciplinary team works to look after the place in a way that makes it enjoyable and relevant to our visitors, allowing them to connect with it on an emotional level too.
What you'll be doing
As a Collections Assistant, you’ll be working with a great housekeeping team in an incredible place, helping with the day-to-day cleaning and care of the collections. No detail will go unnoticed, and you’ll keep a keen eye on everything from the environmental conditions in a room, to signs of wear and tear. You’ll keep accurate records too.
In this busy, customer facing role we’d love you to talk to visitors about the work you’re doing, and the collections we have. You'll also be part of the wider team of employees and volunteers, helping to cover where necessary.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We'd love to hear from you if you're;
A team player, but can also work on your own initiative
Well organised and adaptable
Customer focused with a positive attitude
Willing to learn new skills
Someone with good manual dexterity and hand-to-eye skills and ability to work from ladders and tower scaffold
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places