On Board Host for Trans Pennine Express (TPE) at Newcastle Station.
Pay Rate: £12.00 per hour plus commission.
Hours: Full Time (40 hours).
Shifts: Rotational shifts between 4:30 am and 12 am, including some weekends.
* Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
* Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.
No experience required; full training will be provided.
AS AN ON BOARD HOST YOU’LL:
* Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
* Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
* Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
* Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
WHY JOIN AS ON BOARD HOST?
* Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
* Up to 75% discount off on SSP brands during work hours.
* Learn while you Earn: Access to award-winning training, apprenticeships and development.
* Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
* Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
* Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as On Board Host.
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