Client Relationship Specialist
We are looking for an enthusiastic customer focused individual to join our Mortgage processing team, as part of our Mortgage Club in our Camberley Office.
As an Client Relationship Specialist, you will be working in a fast paced, client focused environment, generating opportunities for mortgage consultants, managing inbound lead flow and distribution, managing renewal activity and providing exceptional post-sale support to our clients. This will be alongside study towards industry recognised qualifications to support your career progression.
Main responsibilities of a Client Relationship Specialist
Contact and manage potential clients through various channels, including our existing CRM systems and other as required
Contact and qualify leads through phone calls, emails and other communication methods
Update a database of leads and prospects for future reference
Collaborate with sales to assist with effective lead generation
Provide exceptional customer service to clients
Manage and prioritise multiple tasks and projects to meet deadlines
Ability to work across other business departments and assist with other tasks as required
Skills and Experience required to be a Client Relationship Specialist
Being driven and self-motivated .
Good telephone mann...