Title: Visitor Assistant
Location: Brodsworth Hall, Brodsworth, Doncaster, South Yorkshire, DN5 7XJ
Salary: £11.73 per hr / Zero hours / Fixed term contract to 28th of September 2025
Job type: Fixed Term Contract
Ref: 15797
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Brodsworth Hall on a Fixed Term Contract.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
As a Brodsworth Hall Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye.
This is a varied role and some days will be busy from start to finish, whereas others may be quieter. You can expect to find yourself cleaning the site toilets and shop to ensure the very best customer standards across the whole site.
We are looking for people who enjoy working with others as part of a team to deliver an engaging visitor experience to a diverse audience. Training and support will be provided as part of your induction to the role, but some paid or voluntary experience working with the public may be beneficial.
Benefits include:
1. The opportunity for career progression within the heritage sector in retail, food and beverage or general management
2. Opportunities to go to some of our great live music and history events
3. Free access to all English Heritage sites for you, and up to 6 friends and/or family members
4. 25% discount in our shops and cafes
5. Enhanced maternity/paternity/shared parental leave
6. 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
7. Options to buy additional leave
8. Matched pension contributions up to a maximum of 10%
Everybody's welcome at English Heritage. We are committed to making sure that English Heritage is an equitable, diverse and inclusive place to work.
Find out more about us and what we do: https://www.english-heritage.org.uk/about/
We would be delighted to hear from you. If you would like to talk to us about this role before you apply, please contact Sarah Plant at sarah.plant@english-heritage.org.uk or call 07557 545693 during working hours.
Our interview and offer process will take place between 17th February - 10th March 2025, with new starters joining in the week of 24th March 2025.
You will need to refer to the following documents when completing your application.
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