An exciting opportunity has arisen for a Support Medical Secretary to join the Neurology Department at Sheffield Teaching Hospitals. This role is pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders.
Clinical Neuroscience is based at the Royal Hallamshire Hospital and is the service provider for South Yorkshire, North Derbyshire, North Lincolnshire and North Nottinghamshire, serving a population in excess of 2.2 million people. The fundamental goal of the department is to improve the quality of care offered to neurologically impaired patients so that they can live as productive and independent a life as possible.
You will be working on varied roles but your main duties include the following:
1. Type patient letters relating to clinic appointments, test results, referrals, discharge summaries from digital audio dictation, long hand, or verbal dictation. Aiming towards turning typing around in 48 hours.
2. Cover the medical secretaries' absences (sickness and annual leave) taking telephone messages and undertaking any urgent typing and tasks for the consultant and team.
3. Assist the medical secretaries in managing patients through their 18 week pathway. Validate pathways and amend them on Lorenzo when typing. Escalate any possible breaches to Line Managers.
4. Assist medical secretaries in the management of in-patient waiting lists ensuring that Trust and National waiting list policies and procedures are adhered to, tracking the patients through their 18 week pathway for their in-patient stay.
5. Manage patient investigations using Trust computer systems.
6. Deal with telephone queries from patients/other healthcare workers.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
For further details / informal visits contact: Name: Suzy Balshaw/Josie Franey Job title: Service Coordinator Email address: suzy.balshaw@nhs.net Telephone number: 0114 2265477
#J-18808-Ljbffr