Job Title: Logistics Co-ordinator
Location: Wimblington
Salary: Competitive
Job type: Full time, Permanent
About us:
Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that's not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities.
The Role;
Working with the planning team to ensure effective running of the day-to-day Knowles Logistics fleet.
Planning and manage effective movement of freight around the country, including providing strong planning of the operational logistics arm of the business.
Effective communication with the customer service team to meet the demands of the customer and providing the best customer service possible to internal and external stakeholders.
Must Haves
Minimum of 2 years' experience in a fast-paced transport or logistics environment
Operator licencing awareness along with up-to-date knowledge of compliance such as gross weights, construction and use regulations, Working Time Directive and EU Drivers hours
PC literate - Sound working knowledge of Microsoft packages, traffic management and warehouse management systems and any other IT/ web-based systems
Strong verbal and written communication skills
Highly organised, self-sufficient, ability to work autonomously and as part of a team, act on own initiative and to tight deadlines
Flexible in your approach to work and hours, adaptable to change
UK geographical knowledge
Good people skills with the ability to communicate clearly and effectively
Proactive with the ability to make quick decisions and to communicate changes swiftly to those affected
A highly organised self starter, responsible for own actions and decisionsKey Accountabilities
Ensure the effective running of the Knowles fleet through:
Allocation of 100% of the daily plan against drivers and loads with the planners
Following and updating the execution of the daily plan including systems updates
Maximising drivers workers hours within the Tachograph and WTD framework
Making decisions with planners on number of vehicles required to deliver shipments
Communicate issues or failures that are unavoidable to the relevant parties
Proactive management of the fleet - including making changes and replanning any load issues or drivers with planners
Communication of the plan to all drivers to ensure the drivers are all in place at the correct times to collect loads and deliver them
Briefing and Debriefing of drivers on the current day/night plans
Working in tandem with the driver debrief administrators
Attending daily operational meetings on a rota basis with timely information about the previous and current days plan
Working together with the planners to achieve the customer requirements
Reviewing load plans and looking at contingency strategies where necessary
Entry of all movements of jobs onto the relevant PC and web based systems
Reporting any concerns to the head of transport
Working in tandem with the other transport operators within the team on the same shift or other shifts
Raising any concerns over delivery with other teams and providing solutions for resolution
Entering of all driver and vehicle information of the daily plan into Road Runner for the following 24 hours
Updating Road Runner with live load information when debriefing drivers in person or over the phone
Understanding and checking of the warehouse management system to foresee any issues with loads
Answering telephone in a professional manner and dealing with field and customer enquiries.
Speaking to drivers to understand their issues and offer resolutions in planning to the management of their loads.
Portraying a professional appearance and manner at all times as a representative of Knowles Logistics LtdTeamwork
Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics Ltd teams
Maintaining standards of health and safety, hygiene and security in the work environment
Confidence having open discussions with colleagues to enable decisions to be made about any changes necessary
Open to changes within the workplace
Professional at all times when working with colleagues within your own and other departmentsWhat We Offer / Benefits:
We have training and development
Free uniform & PPE provided
Auto enrolment into pension
Statutory holiday entitlementPlease note:
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Candidates with the experience or relevant job titles of; Logistics Manager, Distribution Controller, Fleet Manager, Transport Manager, Logistics Supervisor, Fleet Supervisor, Transport Supervisor, Freight Manager, Transport Planner, Supply Chain Controller, Cargo Manager, Transport Coordinator, will also be considered for this role