Job summary This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested An excellent opportunity has arisen for an Office Business Support Manager to support the Divisional Director and Deputy Director within the Adult and Specialist Rehabilitation Division working at Moseley Hall Hospital. The post is a permanent full-time position, working 37.5 hours a week. The postholder will be responsible for the provision of a comprehensive secretarial and administrative support to the Divisional Director and Deputy Divisional Director including managing staff in the Divisional Admin team who support other members of the Divisional Senior Management team. The postholder will need the ability to work under pressure, prioritise workload and handle sensitive and confidential information. We are looking for an experienced Office Manager/PA with excellent communication skills and solid experience of providing a comprehensive secretarial and administrative support including high level meetings, coordinating projects and organising events. Main duties of the job Provide day to day high level secretarial, administrative and business support to the Divisional Director and Deputy Divisional Director To be responsible for specific project work as required by the Divisional Director and Deputy Divisional Director. To provide a link between the Divisional Director and Deputy Divisional Directors and their direct reports and other key personnel both internally and externally. To support the divisional Business Information and Performance Manager as required. Manage the Divisional Administration Office at MHH and staff to ensure the smooth running of the service. Demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff and external agencies/organisations. Use a high level of initiative to manage and prioritise a busy workload to meet strict deadlines. About us IMPORTANT Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you. Date posted 24 March 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum Contract Permanent Working pattern Full-time Reference number 820-7086189-ASR Job locations Moseley Hall Hospital Alcester Road Birmingham B13 8JL Job description Job responsibilities Please see the job description and person specification for more detailed information on the job role. Job description Job responsibilities Please see the job description and person specification for more detailed information on the job role. Person Specification Qualifications / training Essential Educated to degree level in business/ administration/ managment or equivalent experience. Project management qualification or equivalent experience or training and/or evidence of successfully managing and completing projects Evidence of personal and professional development Experience Length and type of experience Level at which experience gained Essential Experience of administration and working to a senior manager in an office environment. Experience of providing a high level of meeting administration support Experience of staff development and training. Experience with dealing with matters of a sensitive and confidential nature. Experience of using information monitoring systems. Experience of leading change and improvement. Experience of using E-Systems for finance, workforce, project management and staff management. Experience of organising and coordinating work-shops, meetings, seminars or similar events. Experience of analysing performance data Skills/knowledge Essential High level of IT proficiency with Office applications Up to date knowledge of admin systems and processes Ability to interrogate and filter database information. Ability to communicate at all levels effectively. Project management skills Ability to prioritise and meet deadlines Ability to deliver a high level of accuracy and consistency in all work undertaken Knowledge of paper and electronic records management Knowledge of the law relating to Data Protection Knowledge of Health & Safety as it applies to office environments Ability to solve problems Personal qualities Essential Excellent inter-personal skills Reliable and flexible Able to work on own initiative Motivation to develop self and others 'Can-do' attitude. Other job requirements Essential Ability to establish effective working relationships. Able to work across both divisional administration bases and cover as required Ability to identify own personal and professional development needs Ability to undertake further training and development as required for post. Person Specification Qualifications / training Essential Educated to degree level in business/ administration/ managment or equivalent experience. Project management qualification or equivalent experience or training and/or evidence of successfully managing and completing projects Evidence of personal and professional development Experience Length and type of experience Level at which experience gained Essential Experience of administration and working to a senior manager in an office environment. Experience of providing a high level of meeting administration support Experience of staff development and training. Experience with dealing with matters of a sensitive and confidential nature. Experience of using information monitoring systems. Experience of leading change and improvement. Experience of using E-Systems for finance, workforce, project management and staff management. Experience of organising and coordinating work-shops, meetings, seminars or similar events. Experience of analysing performance data Skills/knowledge Essential High level of IT proficiency with Office applications Up to date knowledge of admin systems and processes Ability to interrogate and filter database information. Ability to communicate at all levels effectively. Project management skills Ability to prioritise and meet deadlines Ability to deliver a high level of accuracy and consistency in all work undertaken Knowledge of paper and electronic records management Knowledge of the law relating to Data Protection Knowledge of Health & Safety as it applies to office environments Ability to solve problems Personal qualities Essential Excellent inter-personal skills Reliable and flexible Able to work on own initiative Motivation to develop self and others 'Can-do' attitude. Other job requirements Essential Ability to establish effective working relationships. Able to work across both divisional administration bases and cover as required Ability to identify own personal and professional development needs Ability to undertake further training and development as required for post. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Birmingham Community Healthcare NHS FT Address Moseley Hall Hospital Alcester Road Birmingham B13 8JL Employer's website https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)