Company Description
The Novotel London Greenwich is a 4-star hotel and is a perfect base for business, leisure and family trips to London. The hotel has 151 Bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon tea, beer, wine, cocktail or soft drink at any time of day.
Our mission at is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
1. Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
2. Discounted hotel rates all over the world in Accor Hotels
3. Continuously learn and develop yourself with our Accor Academy
4. Support your wellbeing in your professional and personal lives
5. Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
6. Participate actively in initiatives to build a more inclusive and sustainable world
7. And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
Job Description
We are currently looking for a Food and Beverage Manager at Novotel London Greenwich, who is full of energy, has a great personality and takes pride in giving great customer service.
Your mission:
· Menu Planning and Development : Responsible for creating and updating menus that align with the establishment's theme, customer preferences, and budgetary constraints. This involves selecting dishes, pricing, and ensuring variety.
· Quality Control : Maintaining high standards of food quality, presentation, and service is crucial. Oversees kitchen operations to ensure consistency and adherence to food safety regulations.
· Inventory and Stock Management : Monitor and manage food and beverage inventory levels to minimise waste, optimise costs, and ensure sufficient supply.
· Staff Recruitment and Training : Hiring, training, and managing F&B staff. This includes scheduling shifts and ensuring staff adhere to service standards.
· Customer Service : Ensuring excellent customer experiences, and handling guest feedback and complaints promptly and professionally.
· Financial Management : Budgeting and financial reporting are essential responsibilities. Analyse sales data, monitor expenses, and implement cost-control measures.
· Event Planning and Coordination : For venues that host events or banquets, oversee arrangements, ensuring smooth execution from planning through to service.
· Health and Safety Compliance : Ensuring compliance with health, safety, and hygiene standards is paramount. Enforce regulations and maintain cleanliness throughout the establishment.
· Vendor Relations : Negotiating with suppliers, maintaining relationships, and sourcing quality ingredients at competitive prices.
· Marketing and Promotion : Collaborating with marketing teams to create promotions, special events, and campaigns to attract and retain customers
Qualifications
· Previous experience in similar roles is preferable.
· Friendly, approachable with excellent customer service skills.
· Attention to detail and exceptional organisational skills
· Strong team player and positive attitude.
· Ability to work effectively under pressure.
· Essential to be flexible with working hours.
· Must already have the right to work in the UK.
Additional Information
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us.
In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide.
• Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach.
• Excellent communicator with well-developed stakeholder management skills (internal and external)
• Exceptionally organised with the ability to efficiently prioritise manners.
• Ability to remain calm when under pressure.
• Ability to work a flexible roster including mornings, evenings, weekends and public holidays
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
If you feel you are the right candidate for the role of our Food and Beverage Manager, please click ‘apply’ now! We’d love to hear from you!
One more thing…
8. Contract Type: FT
9. Number of hours: Full-time
10. Start date: 01st September 2024
11. Location: Novotel London Greenwich