**Job Title:** Head of Operations - Coffee/Daytime
**Location:** Manchester
**Salary:** Up to £65,000
**About the Company**
We are a fast-moving, innovative company with a diverse portfolio of operations. As we expand into a new chapter, we are launching a brand-new entity focused on coffee and daytime dining, with exciting new openings planned for 2025. This is a rare opportunity to shape and lead the growth of a forward-thinking business at a pivotal moment.
**The Role**
As Head of Operations, you will be at the forefront of driving our coffee and daytime-focused ventures. Reporting to the senior leadership team, youll have full operational responsibility for the new entity, managing both site-level teams and a dedicated support team, including marketing and operations.
**Key Responsibilities:**
- Develop and execute the operational strategy for the new coffee and daytime-focused entity.
- Lead and inspire both site-level teams and the support office, fostering a culture of collaboration and excellence.
- Drive the opening of new locations in 2025, ensuring all sites meet high operational and customer experience standards.
- Work closely with the marketing team to align promotional strategies with operational objectives.
- Implement systems and processes that blend the creativity of independent operations with the efficiency of branded/structured knowledge.
- Monitor and improve financial performance, ensuring targets are met or exceeded.
- Build and maintain strong relationships with stakeholders, suppliers, and partners.
**About You**
Were looking for a dynamic leader with a passion for daytime dining and coffee operations. Youll thrive in a fast-paced environment, bringing experience from both independent operations and branded/structured settings. Youll also be hands-on, with a proven track record of successfully leading teams through growth and change.
**Essential Skills & Experience:**
- Extensive experience in coffee or daytime dining operations.
- Strong background in managing both site-level and support teams.
- Knowledge of operational best practices in independent and branded environments.
- Demonstrated ability to open and scale new locations successfully.
- Exceptional leadership and communication skills, with a people-first approach.
- Commercial acumen and a track record of delivering financial results.
- Experience in new openings end-to-end process mgmt.
**What We Offer:**
- Competitive salary of up to £65,000 + Bonus and Benefits
- The chance to lead and shape a new business entity from the ground up.
- A collaborative and innovative company culture.
- Exciting growth opportunities as part of a forward-thinking business.
**How to Apply:**
If youre ready to lead a bold new venture and bring your passion for coffee and daytime dining to life, wed love to hear from you. Apply today to take the next step in your career!
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