Your new company
Haysare partnering with a leading Transportation organisation, in Belfast, torecruit for a Assistant Service Delivery Manager to join their team.
Your new role
Youwill be responsible for providing safe, cost effective delivery of high-qualitycustomer service for bus public transport in your designated area, under thedirection of your Service Delivery Manager (SDM). This will require you toassess, monitor and manage bus transport services, which will include staffrecruitment, training and development; fleet and facilities presentation aswell as materials cost control and utilisation to meet the needs of thebusiness. You will also assist the SDM to plan, organise and deliver businesschange to transport services in your area, with safety, customer service andcommerciality as key drivers.
What you'll need to succeed
* Experience of working in a trade unionised environment
* Experience in a first line supervisory or management role
* Possess knowledge of employment law and HR/industrial relations practices and procedures
* Possess experience as a manager or supervisor within a transport business
* Minimum of 5 GCSEs at Grade C or above, or equivalent, including English and Maths or, alternatively be able to demonstrate at least 2 years relevant experience in a similar post
* Possess a minimum of HNC/HND qualification or equivalent
* Possess knowledge of domestic and EU transport regulations
* Experience of using Microsoft Office packages
* Knowledge of Health and Safety in an operational environment
* Possess a CPC qualification or willing to obtain one
* Ability to utilise information technology to improve performance
* Knowledge of route planning and vehicle scheduling
What you'll get in return
* 26 days holiday plus 9 stat days
* Employer contributory pension
* And more
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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