Product Manager Location: Leeds - must live within a commutable distance to Leeds Job Type: Full Time, Permanent, Monday to Friday 40 Hours Salary: Dependent upon experience. Established in 2000, our client, an auto-engineering company specialises in commercial vehicle safety systems and has gone from strength to strength. Operating Nationwide dealing with some of the largest fleets in the country whilst providing optimum solutions and a seamless service tailored to meet the exact requirements of their clients. They are excited to announce an opportunity for a driven, proactive individual to join their growing team in a brand-new role. In this dynamic, office-based position, youll be part of a freshly formed team where youll play a key role in shaping daily operations. If you have experience in commercial vehicle camera systems, DVR technology, and/or telematics, youll hit the ground running and make an immediate impact. Key Responsibilities: System Set-Up & Administration: Oversee back-end system configurations, manage user profiles, and ensure unique settings, restrictions, and permissions are properly applied. Customer Account Management: Conduct regular system performance checks, mini-audits, and ensure seamless platform functionality. SIM Contracts & Onboarding: Manage SIM contracts and coordinate customer onboarding activities. Training & Customer Support: Provide training both on-site and remotely, helping customers get the most out of their systems while identifying opportunities for upselling add-ons. Sales Team Support: Lend your technical expertise to assist the sales team during important customer meetings, adding value with your insights. Cross-Department Collaboration: Work closely with internal departments, including Engineering and Technical teams, to support customer projects and ensure smooth execution. Continuous Improvement: Look for ways to innovate and improve processes, while assisting with troubleshooting and sim card/data use management. This is your chance to champion innovative technologies and help customers maximize their systems, all while supporting their growing team and making your mark in this exciting role In return they offer the following: Private Health Care Group Life Insurance 3x Basic Salary Employee Recognition Scheme Company Pension Scheme in line with government standards 31 days Holiday (Including Bank Holidays) Time Served Holiday Increase Birthday Day Off Gift Voucher on your birthday. Interested in this Product Manager role? Apply now with your updated CV.