Job summary Advert - Permanent Band 4 Team Leader/Senior Phlebotomist Sefton Community Are you an experienced Phlebotomist with the knowledge, skills and competency to work in clinic and in a domiciliary setting on permanent basis? If so, we want to hear from you. We are looking for an experienced Senior Phlebotomist to support our Sefton Team. The successful candidate will be required to travel to clinic venues and patients homes across the Sefton Borough and therefore the successful candidate should hold a full UK Driving Licence and have their own transport The successful candidate will be required across the Borough of Sefton between 0800hrs - 16.30hrs (Monday to Friday). However as the service expands there will be an expectation for employees to cover evenings and potentially weekends to meet service provision The post holder will provide leadership skills to a Sefton wide Phlebotomy team. The Service will be provided in a variety of community and domiciliary settings, the post holder will have delegated responsibility to manage the day to day running of the team. And Support the development of a quality service. We are looking for a Post holder with a positive "can do" attitude that is flexible, with the ability to travel across sites and attend training and meetings. If you are innovative, motivated and hold a positive attitude to team work, we would like to hear from you. Main duties of the job Contribute to the provision of a high quality Sefton wide Phlebotomy service. Work with the Team Manager to undertake workload planning, including rotas, taking into account competence levels. Support the service to develop new ways of working to provide a responsive service to clients. Support and empathise with clients, carers and families in time of need. Support the service to develop and maintain multi-agency partnerships and joint working in line with the objectives. Participate in the mentorship and assessment of a range of learners and in the preceptorship and support of new colleagues. Maintain stock as required. LEADERSHIP REQUIREMENTS Contribute to the development of policy and services to meet the needs of Liverpool Primary Care provider service defined group clients. Provide leadership, mentorship and role modelling to support staff within the service and support the Team Manager in the day to day running of the service About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Date posted 30 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Pro rata Contract Permanent Working pattern Full-time Reference number 350-CC6736829 Job locations Litherland Town Hall Health Centre Hatton Hill Road, Litherland Liverpool L21 9JN Job description Job responsibilities DUTIES AND RESPONSIBILITIES: 1. CLINICAL 1. To be able to work quickly and accurately with a high degree of manualdexterity.2. To undertake blood samples from patients referred into the service in a varietyof settings (clinics and domiciliary visits), working alone with access to advicevia phone.3. To maintain a clean and tidy clinical work area at all times.4. Maintain high level of competency in all required techniques.5. Ensure patient is positively identified.6. Identifies the best vein for taking blood samples.7. Ensure specimens are appropriately prepared prior to being collected bycourier service, for example; undertake collection and accurately labelled inthe correct sample bottles.8. Collection of venous blood samples without harm to patient or self by followingStandard Operating Procedures / Guidelines / Policies and Procedures.9. To ensure that all documentation is completed accurately and efficiently.10. To work in line with the infection prevention and control policy.11. The job will involve frequent exposure to body fluids, blood, urine and samplesthat are potentially infective with pathogenic, micro-organisms / viruses(including blood borne viral infections e.g. Hepatitis, HIV, nvCJD, TB).12. To take appropriate action if there is a spillage of body fluids or hazardouschemicals in order to minimise the risk to staff and public.13. To work within the approved policies and Health & Safety procedures of theTrust.14. To keep the supply of essential equipment within the clinics and domiciliaryservice at an adequate level for service delivery.15. To help maintain appropriate stocks for phlebotomy consumables in theimmediate work area and to advise senior staff of low stocks.16. To take delivery of stores; put away stock items using appropriate liftingtechniques and identify shortages of any items to the senior staff.17. To minimise wastage of materials by appropriate stock rotation and by goodphlebotomy technique. 2. MANAGERIAL 1. Making recommendations to improve service delivery.2. To liaise with other members of the team in the provision of patient care,ensuring that all relevant information is made known to the appropriatemembers.3. Ensure all patients receive a high standard of care and quality service,welcoming patients in a warm and professional manner.4. To communicate with patients and carers whilst performing the procedure,explaining the task to be performed.5. To attend team briefs and meetings.6. Influence, motivate, support and enable colleague to contribute towards theeffectiveness and success of the service.7. To act as a positive team member to promote a positive team environment andsupport colleagues in the delivery of the service.8. Act as a positive role model presenting a professional appearance by ensuringuniform is worn correctly, it is clean and tidy and the dress code policy isadhered to. 3. EDUCATION AND DEVELOPMENT 1. To participate in own service training and regular updating skills as directed bymanager.2. To carry out all core & mandatory/statutory training.3. The performance of the post holder will be continually assessed forcompetence and have a PDR (appraisal). Key elements of this process will beto contribute towards the corporate objectives of the service and the Trust.4. Attend appropriate courses as agreed with manager.4. RESEARCH AND AUDIT1. To participate in audits as and when requested.5. STANDARD REQUIREMENTS Information Governance (IG): During the post holders normal duties, they mayhave access to confidential information that can identify a patient, another member ofstaff and/or commercial information about the Trust. Staff must ensure the ongoingsecurity of this information (specifically its confidentiality, integrity and availability) atall times (both in and out of working hours) in accordance with relevant legislation,NHS guidance and professional codes of conduct. They must only access thisinformation where they have a legitimate need to know for the purpose of their role.They must only disclose this information as necessary in the course of theiremployment, with the Trusts prior agreement or for a valid legal reason. Thisobligation shall continue indefinitely.All notes, memoranda, records and other documents (paper or electronic) of theTrust (including its partners) and in the post holders possession are and shall remainthe property of the Trust and staff shall hand them over on demand or upontermination of employment. All documents, data and information created during thecourse of employment with the Trust belong to the Trust and not the post holder.Staff must ensure the integrity of information and not do anything to put this at risk.The post holder must ensure that they are familiar with and adhere to all Trust IG andIT Systems and Security policies and procedures and complete IG training on anannual basis. They must report any IG breaches as soon as they become aware ofthem. A breach of data security may constitute a serious disciplinary offence forwhich the post holder may be dismissed. Should the post holder breach this clauseafter their employment has ended, the Trust may take legal action against them. Code of Conduct: Maintain a consistently high standard of conduct and to providethe highest standard of service in accordance with the Trust Code of Conduct for allemployees. Equal Opportunities: Promote the concepts of equality of opportunity and managingdiversity Trust wide. Health and Safety: Employees must be aware of the responsibilities placed uponthem under the Health and Safety at Work Act 1974, paying due regard to health andsafety in the workplace and management of risk to maintain a safe workingenvironment for service users, visitors and employees. Infection Prevention and Control: Employees must be aware of theirresponsibilities to protect service users, visitors and employees against the risks ofacquiring health care associated infections, in accordance with Trust policy. Professional standards and performance review: Maintain consistent highprofessional standards and act in accordance with the relevant Professional Code ofConduct. Employees are expected to participate in the performance review process. Service/Departmental standards: Support the development of performancestandards within the Service/Department to ensure the service is responsive to andmeeting the needs of its customers. Finance: All Trust staff will comply with financial processes and procedures Safeguarding: The Trust has a responsibility to ensure that all children/young peopleand adults are adequately safeguarded and protected. As a consequence, all Trustemployees are required to adhere to national and local safeguarding policies /procedures and to act upon any concerns in accordance with them Job description Job responsibilities DUTIES AND RESPONSIBILITIES: 1. CLINICAL 1. To be able to work quickly and accurately with a high degree of manualdexterity.2. To undertake blood samples from patients referred into the service in a varietyof settings (clinics and domiciliary visits), working alone with access to advicevia phone.3. To maintain a clean and tidy clinical work area at all times.4. Maintain high level of competency in all required techniques.5. Ensure patient is positively identified.6. Identifies the best vein for taking blood samples.7. Ensure specimens are appropriately prepared prior to being collected bycourier service, for example; undertake collection and accurately labelled inthe correct sample bottles.8. Collection of venous blood samples without harm to patient or self by followingStandard Operating Procedures / Guidelines / Policies and Procedures.9. To ensure that all documentation is completed accurately and efficiently.10. To work in line with the infection prevention and control policy.11. The job will involve frequent exposure to body fluids, blood, urine and samplesthat are potentially infective with pathogenic, micro-organisms / viruses(including blood borne viral infections e.g. Hepatitis, HIV, nvCJD, TB).12. To take appropriate action if there is a spillage of body fluids or hazardouschemicals in order to minimise the risk to staff and public.13. To work within the approved policies and Health & Safety procedures of theTrust.14. To keep the supply of essential equipment within the clinics and domiciliaryservice at an adequate level for service delivery.15. To help maintain appropriate stocks for phlebotomy consumables in theimmediate work area and to advise senior staff of low stocks.16. To take delivery of stores; put away stock items using appropriate liftingtechniques and identify shortages of any items to the senior staff.17. To minimise wastage of materials by appropriate stock rotation and by goodphlebotomy technique. 2. MANAGERIAL 1. Making recommendations to improve service delivery.2. To liaise with other members of the team in the provision of patient care,ensuring that all relevant information is made known to the appropriatemembers.3. Ensure all patients receive a high standard of care and quality service,welcoming patients in a warm and professional manner.4. To communicate with patients and carers whilst performing the procedure,explaining the task to be performed.5. To attend team briefs and meetings.6. Influence, motivate, support and enable colleague to contribute towards theeffectiveness and success of the service.7. To act as a positive team member to promote a positive team environment andsupport colleagues in the delivery of the service.8. Act as a positive role model presenting a professional appearance by ensuringuniform is worn correctly, it is clean and tidy and the dress code policy isadhered to. 3. EDUCATION AND DEVELOPMENT 1. To participate in own service training and regular updating skills as directed bymanager.2. To carry out all core & mandatory/statutory training.3. The performance of the post holder will be continually assessed forcompetence and have a PDR (appraisal). Key elements of this process will beto contribute towards the corporate objectives of the service and the Trust.4. Attend appropriate courses as agreed with manager.4. RESEARCH AND AUDIT1. To participate in audits as and when requested.5. STANDARD REQUIREMENTS Information Governance (IG): During the post holders normal duties, they mayhave access to confidential information that can identify a patient, another member ofstaff and/or commercial information about the Trust. Staff must ensure the ongoingsecurity of this information (specifically its confidentiality, integrity and availability) atall times (both in and out of working hours) in accordance with relevant legislation,NHS guidance and professional codes of conduct. They must only access thisinformation where they have a legitimate need to know for the purpose of their role.They must only disclose this information as necessary in the course of theiremployment, with the Trusts prior agreement or for a valid legal reason. Thisobligation shall continue indefinitely.All notes, memoranda, records and other documents (paper or electronic) of theTrust (including its partners) and in the post holders possession are and shall remainthe property of the Trust and staff shall hand them over on demand or upontermination of employment. All documents, data and information created during thecourse of employment with the Trust belong to the Trust and not the post holder.Staff must ensure the integrity of information and not do anything to put this at risk.The post holder must ensure that they are familiar with and adhere to all Trust IG andIT Systems and Security policies and procedures and complete IG training on anannual basis. They must report any IG breaches as soon as they become aware ofthem. A breach of data security may constitute a serious disciplinary offence forwhich the post holder may be dismissed. Should the post holder breach this clauseafter their employment has ended, the Trust may take legal action against them. Code of Conduct: Maintain a consistently high standard of conduct and to providethe highest standard of service in accordance with the Trust Code of Conduct for allemployees. Equal Opportunities: Promote the concepts of equality of opportunity and managingdiversity Trust wide. Health and Safety: Employees must be aware of the responsibilities placed uponthem under the Health and Safety at Work Act 1974, paying due regard to health andsafety in the workplace and management of risk to maintain a safe workingenvironment for service users, visitors and employees. Infection Prevention and Control: Employees must be aware of theirresponsibilities to protect service users, visitors and employees against the risks ofacquiring health care associated infections, in accordance with Trust policy. Professional standards and performance review: Maintain consistent highprofessional standards and act in accordance with the relevant Professional Code ofConduct. Employees are expected to participate in the performance review process. Service/Departmental standards: Support the development of performancestandards within the Service/Department to ensure the service is responsive to andmeeting the needs of its customers. Finance: All Trust staff will comply with financial processes and procedures Safeguarding: The Trust has a responsibility to ensure that all children/young peopleand adults are adequately safeguarded and protected. As a consequence, all Trustemployees are required to adhere to national and local safeguarding policies /procedures and to act upon any concerns in accordance with them Person Specification Essential Essential QUALIFICATIONS:. NVQ level 3 or equivalent plus demonstrable relevant experience of working within a Phlebotomy KNOWLEDGE AND EXPERIENCE: oActively Involved in professional development oUnderstanding of local and national influences on health care delivery oKnowledge of Safeguarding Adult issues oClinical Governance and Risk Management KNOWLEDGE AND EXPERIENCE oDemonstrable experience of assessing, planning and implementing individualised programmes of care VALUES -oContinuous Improvement oAccountability oRespectfulness oEnthusiasm oSupport oHigh professional standards oResponsive to service users oEngaging leadership style oStrong customer service belief oTransparency and honesty oDiscreet oChange oriented SKILLS- oAbility to travel, for work purposes, within the Sefton area oDemonstrable experience of assessing, planning and implementing individualised programmes of care oExcellent Communication Skills oUnderstanding of skills required for team working oEvidence of ability to prioritise and manage workload oAbility to be flexible and responsive to clients and organisational needs oAbility to motivate, negotiate with, and influence others Person Specification Essential Essential QUALIFICATIONS:. NVQ level 3 or equivalent plus demonstrable relevant experience of working within a Phlebotomy KNOWLEDGE AND EXPERIENCE: oActively Involved in professional development oUnderstanding of local and national influences on health care delivery oKnowledge of Safeguarding Adult issues oClinical Governance and Risk Management KNOWLEDGE AND EXPERIENCE oDemonstrable experience of assessing, planning and implementing individualised programmes of care VALUES -oContinuous Improvement oAccountability oRespectfulness oEnthusiasm oSupport oHigh professional standards oResponsive to service users oEngaging leadership style oStrong customer service belief oTransparency and honesty oDiscreet oChange oriented SKILLS- oAbility to travel, for work purposes, within the Sefton area oDemonstrable experience of assessing, planning and implementing individualised programmes of care oExcellent Communication Skills oUnderstanding of skills required for team working oEvidence of ability to prioritise and manage workload oAbility to be flexible and responsive to clients and organisational needs oAbility to motivate, negotiate with, and influence others Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Mersey Care NHS Foundation Trust Address Litherland Town Hall Health Centre Hatton Hill Road, Litherland Liverpool L21 9JN Employer's website https://www.merseycare.nhs.uk/ (Opens in a new tab)