FJA are recruiting for an experienced Field Operations Manager on behalf of our client to manage a client base across the South of England. You will manage an existing account base, as well as onboarding new clients, ensuring all accounts receive an outstanding customer experience.This is a remote working role covering clients across the South of England, however there will be occasional travel required to the Head Office based in Greater Manchester, and some site visits to your allocated client base.Benefits in the role of Field Operations Manager:
* Remote working role
* Company car scheme
* 35 hour working week - Mon - Fri 9am - 5pm
* Private Bupa medical cover and optical / dental schemes
* Generous annual leave with a buy and sell scheme
* Gym and retail discounts
* Plus many more!!
Field Operations Manager role:
1. Manage, build and maintain customer relationships, delivering an outstanding customer experience, always driving continuous improvement
2. Manage an allocated region of existing customers in line with business values, to ensure account retention and growth
3. Work closely with all customers, clients and colleagues to identify, analyse and resolve issues, ensuring a satisfactory outcome for all parties
4. Striving to continuously improve company products, service and customer experience
5. Remain aware of industry ch...