Royce Lingerie, established in 1991, is the UK's specialist in wirefree lingerie. The range includes bras for everyday comfort, maternity, post-surgery, teens, and sport, all designed in the UK. Royce products are available throughout the UK and worldwide.
Role Description
This is a full-time on-site role for an Office Manager located in Banbury. The Office Manager will be responsible for overseeing daily office operations, managing administrative tasks, providing customer service support, and ensuring that operations run smoothly across all departments.
Who are we looking for?
Royce Lingerie is looking for a well-organised individual who loves problem solving and using their initiative, to join the team on a permanent basis.
Requirements
* Communication and Customer Service skills
* Administrative Assistance and Office Administration skills
* Attention to detail and organisational skills
* Ability to multitask and prioritise tasks efficiently
* Proficiency in Microsoft Office Suite, in particular Excel
Job Specification
Operations
* Ensure processes between office and warehouse run smoothly.
* Check orders to factories, making sure size range is correct and appropriate ratios of sizes have been ordered to meet demand.
* Main key holder, responsible for locking up the office each day.
* General office management.
* Support the Customer Service and Sales Advisor.
* Ensure the customer comes first.
* Oversee sales and order processing systems.
* Provide customers with stock availability.
* Set up new customers and ensure data is accurate and up-to-date on all systems.
* Offer assistance between sales and finance (proficient Excel necessary).
Internal Communications
* Ensure that all staff are informed of any key messages relevant to the whole business.
* Organise staff socials – on or off site.
Marketing
* Assist with photo shoot planning (samples, location, booking hair and makeup artist etc).
* Proof of marketing materials.
HR
* Log holidays and sickness on HR system.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Retail Apparel and Fashion
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