Are you friendly, enthusiastic, and looking for a role where you can make a difference?
We have an exciting opportunity for you to join our Human Resource department at Norfolk Community Health and Care NHS Trust. This is an excellent opportunity to gain valuable Human Resources and recruitment experience within our supportive and friendly team. As part of this role, you will have the opportunity to gain experience in providing HR support to managers and employees of the Trust whilst maintaining electronic staff records, training, and competency administration within our organisation that has been rated Outstanding by CQC.
On completion of your Apprenticeship, you will have achieved a Level 2 NVQ qualification in Customer Service. Whilst you are working towards this, you will receive excellent support from the immediate team and NVQ assessors.
We will also offer you 27 days holiday, plus bank holidays, and access to exclusive NHS Discounts on high street stores and food retailers.
Main Duties of the Job
As a member of our team, you will assist in the day-to-day operational activities, which will involve liaising with members of staff across the organisation, external organisations, and members of the public. You will:
1. Gain knowledge of the HR Department
2. Be responsible for supporting a range of HR projects and initiatives
3. Provide administration support to the HR Service Support Team
You will be helping to provide a first-class customer-focused HR Service that will have a positive impact on the delivery of healthcare.
About Us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Please note that there is an eligibility criteria for government-funded Apprenticeship schemes that applies and therefore applicants must be aged 16 or over and have been resident in the UK/EU for the last three years.
If you are aged 16-30 and not currently in education, employment, or training, our colleagues at the Norfolk and Waveney Integrated Care Board (supported by the Princes Trust), can provide application and interview coaching. To request this support please contact NWICB.Careers@nhs.net
Job Responsibilities
Please see the attached Job description and Person Specification uploaded to this vacancy which gives a detailed explanation of the requirements and responsibilities of this role.
Person Specification
Qualifications
Essential
1. Maths and English GCSE at level 3 (D) or above or
2. Must be willing to complete foundation skills to this level
Desirable
1. Hold a typing/word processing qualification/ECDL
2. Some work or voluntary experience
Experience
Essential
1. Experience of working on own initiative
2. Experience of working with various computer packages such as Outlook, Word, and Excel
Desirable
1. Experience of working in an office environment
2. Experience of dealing with people
Skills, Abilities, and Knowledge
Essential
1. Understand the importance of confidentiality
2. Able to organise and prioritise
3. Able to work effectively as part of a team
4. Good attention to detail with a high level of accuracy
5. Able to work well unsupervised
6. Confident telephone manner
Personal and People Development
Essential
1. Committed to helping others
2. Enthusiastic and motivated
3. Committed to providing the best possible service
4. Able to communicate effectively using the English Language in written and verbal forms
5. Flexible attitude and approach to work to meet patient/service needs
6. Committed to undertaking and successfully completing the Customer Service Level 2 within the 14-month contract of employment
Personal Attributes/Behaviours
Essential
1. Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Employer Details
Employer Name
Norfolk Community Health and Care NHS Trust
Address
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
Any attachments will be accessible after you click to apply.
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