Role: Facility Contract Governance – Associate Director Location: PAN India Experience: 15 to 19 years Position Goals The position is expected to govern the facility management contracts. Ensure all parties involved adhered to terms & conditions of contracts. Tracking the performance of all parties and ensuring all obligations are met. Primary Skills Contract Management: Proficiency in negotiating, drafting, and managing contracts, including a deep understanding of contract terms, SLAs, and legal requirements. Leadership: Strong leadership and team management skills to guide and motivate facility management teams, contractors, and vendors. Communication: Excellent verbal and written communication skills to interact with stakeholders, address concerns, and provide regular updates on contract performance. Technical Knowledge: Familiarity with the technical aspects of facility management, including building systems, maintenance practices, and health and safety regulations. Data Analysis: Proficiency in data analysis and reporting to monitor contract performance and identify areas for improvement. Project Management: Project management skills to plan and execute facility improvement projects, renovations, or upgrades. Financial Acumen: The ability to create and manage budgets, analyse financial data, and make informed decisions to optimize costs. Responsibilities Contract Management: Negotiating, reviewing, and managing facility management contracts to ensure they meet the needs of the organization. Ensuring compliance with all contractual terms, including service level agreements (SLAs), timelines, and budget constraints. Budget Management: Developing and managing the facility management budget, including forecasting, cost control, and reporting. Identifying cost-saving opportunities and optimizing resource allocation. Performance Monitoring: Regularly monitoring and evaluating the performance of the facility and service providers against established KPIs and SLAs. Implementing improvements based on performance data. Vendor Management: Managing third-party vendors or contractors, to ensure they deliver on their contractual obligations. Establishing strong vendor relationships and holding them accountable for performance. Team Leadership: Building and leading a team of facility management professionals, which may include facility managers, key account managers of FM service providers. Providing direction, guidance, and support to the team to ensure they meet their performance targets. Communication: Maintaining clear and effective communication with stakeholders, including senior management, service providers, Finance & Accounting team and Procurement Team. Addressing concerns, feedback, and requests in a timely manner. Documentation and Reporting: Maintaining accurate records, reports, and documentation related to facility management activities and expenses. Generating regular reports to provide insights into facility performance. Legal Knowledge: Knowledge of relevant laws and regulations, such as labor laws, health and safety standards and environmental regulations. Qualification A University/bachelor’s degree. Certification in Facility Management will be added advantage. A minimum of 15 years of progressive experience in facility management is required, with demonstrated knowledge and experience controlling the broad spectrum of service lines such as Soft Services, Associate Transport, F&B etc., Leadership Able to work with multiple teams. Set examples for other Managers / leads. Monitor personal performance measures and achieves results. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Oct 05 2023 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us Cognizant. 00055965321