Job Description HR Administrator Full Time One year FTC with view to go permanent Hybrid - 3 days per week in London Office £32,000 We are looking for an HR Administrator will support our client's HR department in all areas of administrative activity to facilitate smooth and efficient HR processes. This role requires meticulous attention to detail, strong written and verbal communication skills, and the ability to build professional relationships at all levels within the organisation. This role has a clear progression plan in place so is ideal for someone who is looking to kick off a great career within HR. Job Role and Responsibilities HR Team Collaboration: Build strong, supportive relationships with HR colleagues, developing an understanding of their roles to provide effective support. Diary Management: Manage the diary of the Head of HR, prioritizing and deconflicting appointments as needed. First-Line Contact: Act as the first point of contact for HR queries, assisting staff with access to and use of HR systems and processes. HR Documentation: Under the direction of the HRBP, issue standard letters for staff, leavers, new starters, and applicants. Record Keeping: Ensure accurate and confidential records for employees, HR meetings, SLAs, KPIs, workforce planning, and other documentation. Training Administration: Administer joining instructions and maintain delegate records for HR training sessions, tracking attendance and reporting gaps. Inbox Management: Monitor the HR inbox, responding to queries in accordance with service level agreements. Budget Monitoring: Conduct monthly reviews of the HR budget, reporting any anomalies or overspend to the Head of HR. HR Systems Support: Liaise with the HR Systems and Information Lead to become proficient in the CIPHR system. Organizational Change Support: Provide administrative assistance for organizational change projects under senior HR direction. Recruitment Support: Assist with the recruitment process by coordinating applicant communications and scheduling interviews. Absence Management: Maintain accurate absence records and process occupational health referrals as required. Additional Duties: Undertake any other duties commensurate with the role, as reasonably required. Person Specification Essential: Educated to A-level or equivalent. Knowledge and Experience Essential: Strong organisational, time management, and prioritization skills; proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint). Desirable: Knowledge and experience within Higher Education or Further Education sectors. Skills and Abilities Essential: Excellent written and verbal communication and interpersonal skills. Exceptional attention to detail and accuracy. Team player with a positive attitude and the ability to work in a supportive capacity. Ability to remain calm and professional under pressure. Personal Qualities Essential: Customer-focused, with a strong commitment to delivering a high-quality HR service. Desire to develop a career in HR and a proactive approach to learning. Ability to handle confidential information discreetly. Understanding and commitment to equal opportunities within a diverse, multicultural environment. Step Ahead is acting as an Employment Agency. Step Ahead is committed to preventing discrimination in its recruitment practices by stimulating genuine equality of opportunity. This means that everyone is treated solely on the basis of competence and merit, regardless of age, gender, marital status, sexuality, ethnicity, racial, religious or disability considerations, and we welcome applications from all sectors of the community.