DESCRIPTION
We are looking for a talented Senior Sales Leader to join our team specialising in Original Equipment Service for our European Aftermarket Department in the United Kingdom (Other European sites can be considered) .
In this role, you will make an impact in the following ways:
1. Customer Relationship Management: Build and strengthen relationships with OE customers, enhancing customer satisfaction and loyalty.
2. Account Strategy Development: Develop and execute strategies to grow the aftermarket business, identifying and addressing emerging customer needs.
3. Sales Growth: Achieve sales goals by managing complex accounts, negotiating contracts, and increasing Cummins share of the customers business.
4. Support and Coordination: Provide essential day-to-day activities for the OES coordinator, ensuring smooth operations and effective support.
5. Cross-functional Communication: Ensure effective communication and alignment across sales roles and internal stakeholders to support cross-business account development.
6. Customer Advocacy: Champion the voice of the customer within the business, implementing projects to improve customer relationships and value.
7. Reporting and Forecasting: Provide accurate reports and forecasts using Cummins tools and CRM systems, supporting business strategy and decision-making.
8. Mentorship and Development: Mentor and develop less experienced sales and account team staff, fostering a culture of continuous improvement and professional growth.
RESPONSIBILITIES
To be successful in this role you will need the following:
9. Strong Relationship Building: Cultivate and maintain robust relationships with clients and stakeholders.
10. Strategic Focus and Commercial Savvy: Align your actions with strategic goals and demonstrate a keen understanding of commercial dynamics.
11. Account Strategy Development: Assess the current status of accounts and define future targets by balancing customer needs with business capabilities.
12. Sales Forecasting and Pipeline Management: Analyse customer data to forecast future trends and proactively manage the sales pipeline to achieve objectives.
QUALIFICATIONS
Education/Experience:
13. College, university, or equivalent degree in Marketing, Sales, technical or a related subject or an acceptable combination of education and experience required.
14. Significant level of relevant work experience required, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred.
15. Account management experience in the HD truck/On-Highway segment is advantageous.