Are you an organised, people-focused Sales Co-ordinator who thrives in a fast-paced environment?
Our client is a leading UK manufacturer with a proud family heritage, offering a supportive team, and standout perks like your birthday off and early Friday finishes! Apply today!
Benefits:
1. Salary up to £27,000 per annum DOE
2. 28 Days Holiday Entitlement (Inclusive of bank holidays)
3. Location: Redditch
4. Holiday entitlement increases with length of service.
5. Additional day off for your birthday
6. Monday to Thursday - 08:00am to 17:00pm / 13:00 finish on Friday
7. Early Finish on Fridays.
8. Employee Assistance Programme
9. 24-hour GP line
10. 24-hour counselling line
11. Discount codes for hundreds of retailers
12. Health Cash Plan: Optical, dental, chiropody treatments etc
13. Gym discounts
14. Workplace Pension Scheme.
15. Free On-Site Parking
Role and Responsibilities:
1. Manage existing customer accounts, progressing orders and promoting upsell opportunities.
2. Maintain high service levels with all clients.
3. Handle sales administration for key accounts, ensuring full coordination of the sales order process.
4. Respond to incoming calls and route them appropriately.
5. Address sales enquiries via phone and email in a timely and professional manner.
6. Liaise with relevant departments to progress orders and communicate updates to customers.
7. Provide accurate responses to product-related enquiries.
8. Provide relief support to the Customer Service Team when required.
9. Processing daily orders on the MieTrak ERP system.
10. Communicating with customers about delivery changes or delays.
11. Recording updates, managing RMAs and PODs.
12. Maintain detailed and up-to-date customer records.
13. Support Customer Service during sickness or absences.
Required Skills & Experience:
1. Excellent interpersonal and communication skills.
2. Good time management and organisational abilities.
3. Commercial awareness with the ability to identify new business opportunities.
4. Attention to detail and a high level of accuracy.
5. Strong team player with the ability to work independently.
6. Capable of managing multiple priorities and meeting deadlines.
7. Willingness to develop strong product knowledge.
If you are interested in this opportunity, please apply through the advert.
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