Job Description
Membership Manager
Membership Body
Central London Hybrid Working – 3 Days Office, 2 Days Home
Basic Salary £40,000-£45,000 dependant on experience with benefits
Permanent, Full Time
Our client, a well-respected and reputable recognised membership body in Leisure and Hospitality industry is currently looking for Membership Manager to work from their London offices on hybrid basis.
The Role
The Membership Manager is responsible for the engagement with and retention of operator members ensuring their understanding of our key campaigns and activities, that they engage with activities, commit to our working groups and retain their annual membership. UK members include hotels, pubs, coffee shops, visitor attractions, contract caters, night clubs and other leisure attractions.
Key Responsibilities
Development and execution of a membership retention and engagement strategy.
Ensure a broad understanding of the benefits of membership by Operator members and support the uptake
Be the key point of contact for all membership inquires
Manage the membership lifecycle, from application to renewal, ensuring a smooth and efficient process including subscription payment with the COO, membership execu...