Sales Administrator
Our multinational engineering and manufacturing client is looking for an experienced sales administrator to support their international sales teams.
Key Responsibilities:
1. Customer Communication: Manage daily interactions with sales managers, service engineers, and customers via phone and email.
2. Request Analysis: Identify and respond to customer inquiries, clarifying product features and requirements.
3. Quotation Management: Prepare accurate quotations following discount policies, submit to customers, and support follow-up processes.
4. Order Processing: Handle purchase orders in ERP system, coordinate with dispatch/warehouse, and prepare shipping documentation.
5. Administrative Support: Process sales returns, collate technical materials, complete order risk assessments.
6. Continuous Improvement: Streamline operational practices and contribute to team success.
Required Skills and Experience:
1. Technical Sales Administration background, preferably in engineering products.
2. UK, Ireland, and European shipping knowledge.
3. Proven customer service expertise.
4. ERP systems proficiency (Navision/SAP preferred).
5. Ministry of Defence product experience beneficial.
6. Strong interpersonal and communication skills.
7. Self-motivated with proactive, team-oriented approach.
Essential Qualities:
1. Initiative-driven.
2. Detail-oriented.
3. Adaptable team player.
4. Excellent problem-solving capabilities.
Package Details:
1. Permanent full-time contract.
2. 5-day week, Mon-Thurs 08:30-16:30, Fri 08:30 (36.5 hour working week).
3. £33k - £35k (dependent on experience).
4. Annual Bonus (pro rata on year of joining).
5. 25 days holiday (pro rata).
6. Pensions 3% EE and 6% ER.
7. Life Assurance.
8. Salary/Bonus Sacrifice.
9. Private Health Care.
10. Dental Health Care.
11. Cycle to work scheme.
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