The post holder will provide administration and scheduling support to the orthopaedic department, to enable provision of patient care. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high quality service for patients and clinicians.
The post holder will be expected to work as part of a Team, having a flexible attitude to work, adaptable and approachable with support.
To act as a link between the Consultants, Medical Staff, Secretaries and Waiting List Co-ordinators ensuring all communication is passed on accurately whilst upholding confidentiality.
To ensure that the Electronic Patient Records are an accurate documentation of the patients care, updating information where necessary and as required.
To be able to prioritise workloads and have the ability to work under pressure maintaining accuracy and meeting deadlines.
To be able to provide administrative duties i.e. scanning, uploading data onto medical notes, photocopying, typing and taking phone calls from patients and staff alike.
To be able to work on own initiative and make decisions within written guidelines, sometimes without reference to others.
Ad hoc duties as required and requested by the Divisional Admin Team and or Pathway Manager.
This is not an exhaustive list of duties. The post holder is expected to undertake these and any other relevant duties when required.
An opportunity has arisen for a Band 3 to join the team within The Orthopaedic Department
Calderdale & Huddersfield NHS Foundation Trust is a dynamic and successful organisation with a strong organisational and personal development focus. With over 5,500 employees and a turnover of £310 million, the Trust provides a comprehensive range of secondary care services to the people of Calderdale and Huddersfield and has an exceptional reputation for service delivery.
The Foundation Trust aims to design and implement services, policies and measures that meet the diverse needs of our service, population and workforce, ensuring that none are placed at a disadvantage over others.
To act as a link between the Consultants, Medical Staff, Secretaries ensuring all communication is passed on accurately whilst upholding confidentiality.
To be aware of Surgery waiting times and ensure appointments are booking within the appropriate timescales.
To ensure that the Electronic Patient Records are an accurate documentation of the patients care, updating information where necessary and as required.
To be able to prioritise workloads and have the ability to work under pressure maintaining accuracy and meeting deadlines.
Provide support with auditing surgical waiting lists through validation, thereby anticipating any problems, which may arise, thus ensuring waiting list key standard targets are met/maintained.
You must be able to make last minute changes to admissions/ theatre lists, to ensure full utilisation of theatre time.
Register patients accurately on the waiting list and outpatient system.
Send appropriate information regarding admission/ procedures.
Ensure all equipment such as computers, printers etc which are used are in working order, contacting the relevant department/ personnel if they are not.
Offer advice and support and demonstrate duties to new members of staff.
Provide non-clinical information to patients, patients relatives, GP’s, other hospitals etc, whilst exercising judgement to ensure that all the relevant personnel are given necessary information as quickly as possible, thereby ensuring that any action, which needs to be taken, is taken promptly.
To be able to work on own initiative and make decisions within written guidelines, sometimes without reference to others.
Ad hoc duties as required and requested by the Patient Pathway Manager.
This is not an exhaustive list of duties. The post holder is expected to undertake these and any other relevant duties when required.
This advert closes on Sunday 8 Dec 2024
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