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Bank Hospitality Assistant - Lambwood Heights-Hospitality, Chigwell
Client: Oakland Care
Location: Chigwell, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 4b8a29113b68
Job Views: 4
Posted: 16.02.2025
Expiry Date: 02.04.2025
Job Description:
Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity.
We offer some excellent rewards & benefits including:
* 1 free meal per shift.
* Increased Annual Leave entitlement for team members who work with us for 3 years or more.
* Cycle to Work scheme.
* Milestone Birthdays - get an EXTRA day off.
* Company sick pay over and above the statutory entitlement (subject to length of service).
* Refer a Friend Scheme for successful referrals (T&C's apply).
* Recognition and staff appreciation initiatives.
* Long service awards.
Location: Lambwood Heights, 244 Lambourne Rd, Chigwell IG7 6HX
Hours: 0 hours per week
Pay: £12 per hour
Contract: BANK/Temporary
Shift: Days
What do you need to succeed:
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping, and Lifestyles Team. This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong organizational skills. If you have previous experience working in the hospitality sector and have an affinity for care – this is the role for you.
As a Hospitality Assistant, your key responsibilities will include:
* Assisting with meal service either in resident rooms or dining rooms.
* Ensuring that water/drink jugs are regularly refilled in resident rooms.
* Helping set up and clear down tables before and after lunch service.
* Maintaining temperature records of fridges and service stations in the dining rooms.
* Maintaining the Bistro to ensure a professional offering, which is fully stocked.
* Attending to residents’ non-care related needs (e.g., opening/closing curtains, changing TV channels).
To be successful in this role, you need to have/be:
* Previous experience in a similar role within a luxurious setting.
* A 'can do' attitude and willingness to support our residents with the best quality service.
* Customer-facing experience including building working relationships with internal & external stakeholders.
Personal Attributes:
* Reliable and punctual.
* Ability to work as an effective team member.
* A professional personal appearance and standards.
* Able to demonstrate an understanding of the sensitivities of working within a care home environment.
* Able to develop good working relationships and represent the organization professionally.
* Able to build trust and demonstrate an awareness of individual differences.
* Motivated to go above and beyond, and to work with passion and enthusiasm.
* Committed to contributing towards the team and home goals.
* A commitment to grow and learn new things at work.
* Able to remain approachable and calm under pressure.
“Our mission” is to provide exceptional homes for people to live, love, and be loved where everyone is part of our Family:
* Family
* Integrity
* Respect
* Exceptional
* Sustainable
Apply now!
If you’re ready to start your journey and make a difference, then don’t delay and apply today!
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