Overall purpose of the role:
1. Support the Transport Management Team
2. Provide excellent customer service to all internal and external customers
3. Assist the Transport Management Team to ensure effective management and planning of drivers
4. Work with customers to meet current and anticipated requirements
5. Ensure effective communication to the whole driving team
6. Liaising with workshop to ensure equipment inspected on time and defects rectified and maintained to a high standard
Administrative duties:
1. Dealing with emails/incoming phone calls
2. General admin duties including scanning and filing
3. Dealing with driver queries
4. Booking in deliveries at customer depots
5. Customer service
The right candidate should have:
1. Strong IT literacy skills including Microsoft packages
2. Strong attention to detail and accuracy with the ability to spot and escalate potential problems
3. Solid organisation skills, able to prioritise and work effectively to deadlines
4. Experience in a fast-paced administrative role, preferably within a warehouse/distribution/logistics environment
5. The ability to problem solve and make decisions quickly
6. Great written and verbal communication skills
Hours of Work: Full time – hours to be discussed at interview.
Job Types: Permanent, Full-time
Schedule:
• Monday to Friday
Ability to commute/relocate:
• Sanquhar, DG4 6RB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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