Automotive Aftersales Manager
Location: High Wycombe Area
Salary: Up to £60,000 OTE uncapped + Company Car
Are you an experienced Aftersales Manager seeking a fresh challenge? Our client, a busy main dealer in the High Wycombe Area, is looking for a skilled professional to join their team. This role promises a competitive salary, a company car, and the opportunity to lead a dynamic team in a prestige dealership environment.
Key Responsibilities:
* Leadership: Plan, control, and monitor customer service processes while managing and developing the team.
* Hands one:Get involved and be visable. Offer support where needed.
* Performance Improvement: Enhance service team performance through effective coaching and performance management.
* KPI Monitoring: Accurately record daily operating controls and KPIs.
* Asset Management: Oversee the effective use and control of premises, tools, equipment, and other dealership assets.
* Expense Control: Regularly examine management accounts and budgets to maintain effective expense control.
What Our Client Is Looking For:
* Experience: Solid background in managing both service and parts departments in a main dealer Aftersales environment.
* Relationship Building: Confident in building relationships and dealing with customers at all levels.
* Team Motivation: Ability to create a positive working atmosphere, enthusing and motivating the team to meet agreed targets.
* Process Driven: Strong process and statistics orientation.
* Customer Service Excellence: Proven ability to deliver high CSI results with a passion for excellent customer service.
* Technical Knowledge: Understanding of vehicle design, manufacture, and legislation.
* Driving Licence: Full driving licence is essential.
Why Join Our Client?:
* Competitive salary with OTE up to £60,000 and a company car.
* Work in a well-established, successful site.
* Opportunity to develop your career in a main dealership environment.
If you want to be part of a great company, a genuinely friendly team, and led by a highly experienced and motivational Manager please apply now!
If we have not responded to your application within 5 working days please assume that on this occasion your application has not been successful.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Candidates must be eligible to work in the UK without restriction.
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Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
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