Job Description
Are you passionate about maintaining excellence in End-Point Assessment (EPA) and ensuring the highest quality standards? My client are seeking a detail-oriented Hospitality Quality Assurance Assessor to join our team and play a key role in upholding our commitment to outstanding assessment practices on a 9 Months FTC.\n\nWhat You'll Be Doing:\n\nConducting quality assurance sampling of EPA assessments in alignment with our Quality Strategy.\n\nPerforming audit checks across all assessment standards to maintain compliance.\n\nSupporting appeals and investigations, ensuring fair and thorough evaluations.\n\nCarrying out assessment observations, both remotely and in person.\n\nConducting apprentice and employer satisfaction checks to enhance service quality.\n\nRegularly monitoring invigilation activities to ensure compliance in EPA delivery.\n\nManaging the Sector Quality Tracker, maintaining alignment with EQA standards and internal QA policies.\n\nProviding assessment methodology support to EPAs, both remotely and face-to-face.\n\nOverseeing and maintaining the automated QA system, ensuring appropriate sampling percentages based on RAG status.\n\nWhat You'll Bring to the Role:\n\nA recognised IQA qualification or equivalent.\n\nRelevant sector occupational qualifications and experience.\n\nLevel 2 qualifications in Maths and English (or equivalent).\n\nProficiency in ICT systems such as EPA Pro, Microsoft Office, Outlook, and Skype.\n\nExperience working in high-demand environments, meeting targets and deadlines.\n\nStrong communication and self-motivation skills, with the ability to work independently.\n\nExperience in a Quality Assurance role within WBL/education.\n\nAbility to effectively use IT systems for reporting and record-keeping.\n\nExperience in administrative tasks, including report writing and maintaining records.\n\nIf you are an experienced quality assurance professional with a keen eye for detail and a passion for maintaining high assessment standards, we'd love to hear from you!\n\nApply today and be part of our mission to drive excellence in EPA