Lead Administrator / Service Coordinator (Electrical & Fire Services) – Up to £35,000 DOE – Dartford area Office
Location: Dartford, Kent
Salary: Up to £35,000+ (Depending on experience)
Hours: Monday to Friday, 8:00am – 5:00pm (1-hour unpaid lunch)
Benefits: 24 days holiday (plus bank holidays), Nest pension, company laptop and phone, career development opportunities
Our client, a well-established FM services provider based in Kent/South East London, is seeking an organised and proactive Lead Administrator / Service Coordinator to support their busy Electrical and Fire Services division. Working closely with the Contracts Manager and QS Lead Engineer, this is a key role in ensuring smooth day-to-day operations across multiple contracts.
Key Responsibilities:
*
Coordinate engineer diaries, service schedules, and customer appointments
*
Support the delivery of both reactive maintenance and planned preventative maintenance (PPM)
*
Prepare and maintain compliance documentation (e.g., EICRs, Fire Alarm Certificates)
*
Liaise with clients, engineers, suppliers, and internal teams to ensure service levels and contract obligations are met
*
Participate in contract-related meetings with clients and the engineering team
*
Assist in improving and streamlining admin processes within the division
*
Maintain accurate records using CAFM/industry software and Office applications
*
Provide occasional support for emergency/out-of-hours coordination if required
What Our Client Is Looking For:
*
Minimum 3 years’ administrative experience, ideally in FM, engineering, or construction
*
Prior experience in fire safety or electrical services (highly desirable)
*
NVQ Level 2/3 in Business Administration (desirable)
*
Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
*
Experience using CAFM or industry-specific systems (Joblogic, Clik, etc.)
*
Strong understanding of service coordination, compliance documents, and contract workflows
*
Confident communicator with excellent organisation and multitasking skills
*
Experience leading or mentoring junior administrators (a plus)
*
A proactive mindset with a commitment to high service standards
What’s On Offer:
*
Salary up to £35,000, depending on experience
*
24 days holiday + bank holidays
*
Nest pension scheme
*
Laptop and mobile phone provided
*
Supportive, close-knit team environment
*
Career progression opportunities within a growing business
*
Immediate start available
How to Apply:
Ready to step into a key coordination role with a respected FM provider? Apply today or contact Steve West for more information