Brook Street is proud to represent a prominent company in the procurement solutions industry, seeking a dedicated Helpdesk & Accounts Administrator to join their vibrant team in Portadown, Northern Ireland. This full-time, permanent position.
Key Responsibilities
1. First Point of Contact: Serve as the initial contact for inquiries and troubleshooting, ensuring a positive experience for all users.
2. Account Reconciliation: Conduct supplier account reconciliations to maintain accurate financial records.
3. Data Entry: Manage purchase and sales ledger data entry, ensuring timely and precise updates.
4. Internal Portal Updates: Regularly update the internal portal with relevant information and changes.
5. Supplier Coordination: Build and maintain relationships with suppliers, ensuring compliance with processing requirements like purchase orders and invoicing standards.
6. Helpdesk Management: Oversee the helpdesk operations, logging and resolving issues related to user access, supplier queries, and order statuses.
7. Supplier Onboarding Support: Assist in the onboarding process for new suppliers by providing necessary guidance and training.
8. Internal Liaison: Collaborate with various internal departments to ensure efficient supplier operations and communicate essential updates.<...