We’re delighted to hear that you’d like to return as a Cashier for Christmas 2024 at Scudamore’s. PLEASE NOTE that although current staffing levels are higher than previous years we wouldn't want that to discourage you from returning. Shifts are still likely to be regularly available on the Shift Swap system. This application is for previous Scudamore's staff members. For new candidates please go to our main website 'Vacancies' page. Your role Here’s a quick reminder of what the role entails and what we look for in our Cashiers: What's involved? Operating a welcoming, efficient and courteous ticketing and information service. Bringing a high level of accuracy and security to payment handling and station administration. Hosting and assisting our visitors, ensuring they feel looked after and valued. Overseeing the hire of craft and the tours rota, helping customers with boarding and disembarkation. Maintaining a safe working environment for all, both on station and on the water. What makes you a Scudamore’s Cashier? You’re friendly, approachable and enthusiastic, with great interpersonal skills. You enjoy engaging with people and are committed to providing outstanding customer service. You’re organised and self-motivated, with a good attention to detail. You’re an excellent team-worker. You’re physically active, energetic and enjoy working outdoors. The returners’ process Our training and coaching programme is unique to us and is the gold standard for visitor attractions in Cambridge. Its purpose is to equip our staff with the skills, knowledge and confidence which will enable them to give our customers the best possible experience. With this in mind we induct all returners and assess their cashiering skills for quality purposes before they start working for us again. To ensure we’re offering our customers the very best service we can, you may be asked to complete some additional training and a skills test. This will be decided depending on how long you have been away from the river and your Cashier Grade. This will also need to be completed before you can apply for shifts. Once you have completed your returners form Marcello will be in touch about training. Other information Special demands of the role As you will recall, this role is physically demanding and requires you to remain on your feet throughout the working day in various weather conditions. In addition, the punting element requires good balance, an appropriate level of fitness and basic swimming ability. Need to know We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit. By law we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this. This application is for people that have worked for Scudamore's already and will not require full training prior to the Christmas holidays. If you haven't worked for us before then please visit our main website for updates on forthcoming recruitment.