Retail Manager Role at Vel Samy Ltd
We are seeking a highly skilled and experienced Retail Manager to join our team at Vel Samy Ltd. As a key member of our retail operations, you will be responsible for leading our retail store team and driving sales growth through effective management of store operations, customer service, and inventory management.
Key Responsibilities:
* Staff Management: Assist HR with recruitment, interviewing, and performance management of store staff.
* Store Operations: Manage employee schedules, monitor productivity, and implement strategies to improve store efficiency.
* Training and Development: Coordinate staff training programs to enhance knowledge and skills, ensuring our team is equipped to deliver exceptional customer service and sales experiences.
* Customer Service: Handle customer complaints and queries, ensuring a high level of satisfaction and loyalty.
* Inventory Management: Maintain optimal inventory levels through effective purchasing strategies, minimizing stockouts and overstocking.
* Productivity and Sales: Analyze sales data, identify trends, and implement strategies to drive sales growth and improve store productivity.
As a Retail Manager at Vel Samy Ltd, you will have the opportunity to work with a talented team, drive business growth, and develop your skills in retail operations, customer service, and leadership.