Our Hillier Garden Centre at Bath, is a well-established and popular destination for gardening enthusiasts, offering a wide range of plants, gifts, outdoor living product and expert advice. We are looking for a dedicated and knowledgeable Plant Area Manager to join our team and help us continue to provide exceptional service to our customers. This role is being offered on a full time, permanent basis of 37.5 hours per week, which includes alternate weekend working. We offer: Salary of £27,000 per annum Life assurance at 4 x annual salary Option to join enhanced group pension plan Sociable hours Full training Online Learning Hub Employee discount of 20% Discount of 50% on restaurant menu whilst on shift 31 days annual leave Extended Christmas closure for Christmas Day, Boxing Day and the day after Free onsite parking Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters Company Christmas gifts (eligibility based on start date with Company) Free access to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally Skills and Experience: Previous experience in retail management. A passion for plants and gardening. Excellent customer service and communication skills. Ability to manage and motivate a team. Strong organizational and timemanagement skills. Experience of managing budgets, sales targets, cost control, and improving profitability. Personal attributes Ability to lead, inspire, and motivate a diverse team of staff. Strong delegation skills to ensure efficient task distribution across the team/other departments. Problemsolving mindset to address daily operational challenges swiftly and effectively. Excellent interpersonal and communication skills, ensuring that customers have a positive shopping experience. A natural ability to handle complaints and feedback professionally and proactively. Passion for customer service and the ability to create a welcoming environment. Strong multitasking abilities to manage the plant area, including stock control, operations, and staffing. High attention to detail, ensuring the plant area is wellpresented and efficiently managed. Ability to adapt to seasonal demands and changes in customer preferences. Willingness to work flexible hours, including weekends and Bank Holidays. Enthusiasm for sustainability and environmentally friendly practices. Ability to stay calm and composed in a challenging environment, particularly during busy seasons. Initiative to take ownership of tasks and make decisions that benefit the business. You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company. Have we captured your interest, and would you like to know more? Then please apply and we will be in touch with you soon.