STRICTLY NO AGENCYS Job Description Job Title: HR Assistant Reports To: Victoria Potter, Head of People and Process Salary Scale: £28,000 (pro rata to £22,400) Location: Office based (Holywell, North Wales) Hours: 32hrs per week (flexible working) About Us Cyd Innovation is Welsh entrepreneurial business that launched in 2021 with a mission to eradicate poverty and deliver decarbonisation. Alongside this we are focussed on delivering impact to help people, communities and our planet thrive through our social value commitments and service offerings. We are a thoughtful and fast-growing business, supported by a team of experienced subject matter experts who are passionate and dedicated to achieving our mission. Our core offerings include specialist energy retrofit consultancy enabling the public sector to progress their housing stock to net zero, by providing the technical and commercial skills necessary to deliver high volume whole house energy retrofit programmes. This includes securing investment and local supply chain development growth opportunities to support uplift within communities. We are a dynamic and passionate team, offering a supportive and growth-oriented work environment where you can develop your career while contributing to a meaningful cause. Job Purpose We are seeking a proactive and detail-oriented HR Assistant to support our growing team in all aspects of human resources. This is an exciting opportunity to work in a fast-paced, supportive environment and gain valuable HR experience. As a HR Assistant, you will provide administrative support across recruitment, employee relations, training, and employee wellbeing, reporting directly to the Head of People and Process. You will have the chance to work alongside a passionate team and contribute to building a positive, inclusive, and efficient workplace culture. The role is based at our office in Holywell, North Wales, and we offer flexible working hours to suit your needs. Key Responsibilities • Arrange Interviews: Coordinate and schedule interviews for candidates, liaising with both the Hiring manager and the candidates to find suitable times. • Screening Calls: Conduct initial telephone screening for job applicants, ensuring candidates meet the basic requirements of the role before passing on to the hiring managers. • Interview Preparation: Prepare interview schedules and ensure all necessary documentation is ready for interview panel members. • Candidate Communication: Maintain clear communication with candidates throughout the recruitment process, from acknowledging applications to providing interview updates and outcomes. • Offer Letters & Contracts: Assist with the preparation and issuance of offer letters, contracts, and related documentation for new hires. • Onboarding Support: Ensure a smooth onboarding process by preparing welcome materials, coordinating necessary training schedules, and setting up new employee accounts and access to relevant systems. • Handle sensitive and confidential information with discretion and professionalism. • Maintain confidential documents on SharePoint and the HRIS • To support members of the Senior Leadership Team with admin tasks where appropriate. • To support all other appropriate administrative duties as and when required. • Share ideas and support on the development of innovative new commercial products and services. Essential Skills, Experience, and Qualifications • Interest in human resources and a desire to develop within the HR field. • Excellent written and verbal communication skills, with the ability to interact confidently with employees and external parties. • Highly organised with strong attention to detail and the ability to manage multiple tasks efficiently. • Strong IT skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint). • Ability to maintain confidentiality and handle sensitive information with professionalism. • Positive, approachable, and friendly attitude with a willingness to learn and adapt. • GCSEs in English, Maths at grade A-C (or equivalent).