NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
An opportunity has arisen for a part time Medical Secretary within the Mental Health Liaison Service for a fixed term/secondment of 12 months. You will provide a comprehensive medical secretarial service to the Liaison Service based within Carseview Centre.
Excellent communication and interpersonal skills are essential, as is the ability to work on your own initiative as well as part of a team. Medical secretarial experience/equivalent experience is preferred, along with audiotyping and word processing skills and the ability to work effectively and efficiently in order to meet service demands.
Applicants should have a relevant secretarial qualification, e.g HNC, Business Administration or equivalent qualification/experience.
The post holder will be responsible for ensuring the timely delivery of clinical correspondence and will be required to be the first point of contact for their consultants’ patients. It is therefore essential that they are a good communicator with excellent interpersonal skills, previous experience in a customer care environment, and good typing/keyboard skills.
Duties will also include diary management, answering the telephone, incoming referrals, and dealing with queries from a number of sources in a calm and pleasant manner.
The role would suit a hardworking individual who can remain calm and pleasant at all times. You must also be able to use your initiative and work unsupervised.
If you enjoy a challenge and would like to join this busy, friendly unit, then this may be the post for you.
* Maintaining the office systems for recording and tracing patient records within the department and assist the Records Department in locating patient records.
* Minute taking at meetings as requested by the consultants.
* Appropriately deal with all incoming referrals correspondence ensuring that those urgent enquiries are passed to the clinician promptly. This will include an element of autonomous decision making based on the clinicians’ normal practice.
You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment. Information on the Healthcare Support Worker Regulations can be found on NHS Tayside microsite on Staffnet>Our Websites>Healthcare Support Workers.
Informal enquiries to: Mrs Louise Ewing – Service Manager to louise.ewing@nhs.scot
Hours of work are: 16.5 hours Monday – Friday (days and times to be confirmed).
Internal Applicants – written approval must be sought from your line manager prior to applying for this secondment. You will be required to bring this if shortlisted for interview.
Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.
ADDITIONAL INFORMATION FOR CANDIDATES
* You should apply for this post by completing the application process on Jobtrain.
* DO NOT upload a CV as this will not be used for shortlisting purposes.
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Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside.
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