Context and Background
The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, the NSPCC relies on the fundraising support of people across the UK for 90% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible supporter experience by building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity.
We are looking for a Special Events Executive to join our High Value Partnerships Fundraising team. The Special Events Department is a team focused on fundraising events as a key part of audience-led fundraising. This department is responsible for supporting volunteer committees in putting on high-level fundraising events. Execution needs to be flawless. Attention to detail is paramount, as are the diplomatic skills to help volunteers achieve success.
Job purpose
• To contribute towards achieving the team s financial target of £1.2m gross by providing event logistics, finance and admin support to the team.
• To support the team in delivering the agreed departmental strategy, goals and fundraising budget.
• To work effectively with other departments in fundraising and other functions within the NSPCC to maximise income for children.
Key relationships - Internal
• A member of the Special Events team, reporting to a Senior Special Events Manager.
• Works closely with other colleagues in the team, the Partnerships Department and the wider Income Generation Department to develop and progress key relationships and events.
• Proactively engages with staff in other NSPCC Directorates, outside of Income Generation for example, Communications and National Services.
Key relationships - External
• Provides professional customer service to NSPCC supporters and potential supporters, such as event committee members.
• Builds relationships with NSPCC supporters and external contacts.
• Builds relationships, negotiates and liaises with NSPCC event suppliers.
Main duties and responsibilities
• To support event managers with the development and delivery of their events, by attending committee meetings, carrying out tasks such as securing prizes, recruiting volunteers, managing small suppliers and completing admin tasks to agreed standards and deadlines.
• To support the event managers by building effective relationships with senior volunteers by attending committee meetings, typing up meeting minutes and working with committees on specific tasks such as securing prizes.
• To carry out research for the development of events, such as researching new venues and prize partners.
• To draft and produce written correspondence such as letters, impact reports and other documents as required, using word processing, databases and spreadsheets to required standards.
• To undertake and lead specific fundraising projects as required to support the department s fundraising.
• To organise and co-ordinate logistics for internal and external meetings on behalf of the team.
• To keep abreast of developments across the function that maximise the Special Events team s relationships with their NSPCC supporters.
• To maintain an efficient record keeping system for the team, including current and archived files, using appropriate manual and electronic systems such as Raisers Edge.
• To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures.
• To undertake the sourcing and compilation of mailing lists as well as the selection and processing of mailings in an effective, efficient and timely way.
• A personal commitment to ending cruelty to children and fighting for every childhood.
Responsibilities for all Staff within the Income Generation Directorate
• To lead regular team meetings and actively participate in department meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC s development of fundraising activities.
• To behave at all times in a manner consistent with the NSPCC s Values.
• To ensure data used in relevant systems is current, accurate and reliable.
• To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures.
• A commitment to safeguard and promote the welfare of children and young people.
Person specification
1. Experience of successfully working in a customer focussed environment and confidently liaising both across teams internally and with senior contacts externally to support departmental activities.
2. Experience of building effective relationships through face-to-face interactions with internal and external stakeholders.
3. Well-developed written and verbal communication skills to deliver fundraising pitches, ideas and event updates to a range of audiences in a clear, inspiring and confident way.
4. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives.
5. Ability to work collaboratively, demonstrating an understanding of other team member s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome.
6. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Works well with others as part of a team, giving support, and recognising and drawing from expertise in others.
7. Ability to collect data from various sources, analyse findings and present them clearly and accurately in a way that meets desired outcomes.
8. Target driven with the willingness to learn (but not lead on) budget management. Good numeracy skills in entering and recording financial data and interpreting, analysing and presenting financial data in clear and accurate formats.
9. Proven track record of working proactively and flexibly within a dynamic and pressurised environment. Willingness to work flexibly in approach to work and/or work time requirements.
10. Proficiency in using Windows based software packages including word processing, spreadsheets, email and the internet. Experience of Raisers Edge or a comparable fundraising CRM package is desirable but not essential; training provided.