Cross Office Support Role - (Secretarial/Office Administration/Reception)
£25K, Open to negotiation DOE
Stafford, Occasional request to cover reception in Rugeley office.
Monday - Friday, 9am - 5pm
Main Tasks/ Responsibilities:
* Reception Duties: Cover reception, process calls, log messages, and handle visitors, especially new clients.
* Client Service: Be considerate towards client needs, providing timely and professional service.
* Post and Email Management: Monitor incoming post, list and receipt cash, and distribute general emails.
* Administrative Support: Undertake clerical duties, maintain reception area tidiness, and provide cover for Rugeley reception.
* Document Preparation: Prepare accurate correspondence and documents swiftly using audiotyping and word processing.
* Filing and Mail: Administer daily filing, manage client files, and prepare mail for dispatch.
* Meeting and Diary Management: Arrange meetings, maintain diaries, and prepare meeting rooms.
* Training and Development: Undertake training, promote self-development, and guide junior staff.
* Confidentiality and Efficiency: Maintain confidentiality, seek economies with office supplies, and adapt to changes in working practices.
* IT and Accounts Knowledge: Understand the firm's IT systems, request training if needed, and follow accounts procedures.
Skills / Attributes:
* Accurate audio and copy typing with experience.
* Efficient keyboard skills.
* Proficient in Microsoft Word and Outlook.
* Strong organisational and diary management skills.
* Clear communication and pleasant telephone manner.
* Literate and numerate with neat handwriting.
* Adaptable and able to work in a team.
* Good knowledge of the firm's business and ability to learn new software.
Benefits:
* 34 days holiday (This includes 8 days bank holiday, 4 contractual leave days during the Christmas period) Increasing by one day per year to up to 5 years of service.
* 5%, employer contribution, 3% of employee contribution, totalling a combined 8% contribution.
* Career development opportunities.
* Investments and Savings.
* Financial advice/support.
* Retail Discount Scheme - vouchers/discounts.
* Childcare vouchers.
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