Metro Birmingham, England, United Kingdom
Business Support Apprentice
1 day ago Be among the first 25 applicants
This range is provided by Metro. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.
The Business Support Apprentice will play a vital role in supporting the wider business with a range of administrative and organisational tasks. This apprenticeship provides an excellent opportunity to gain hands-on experience in business support, developing key skills in administration, coordination, and customer service.
Key Responsibilities
Under the guidance of the Business Support Manager and team, the Business Support Apprentice will assist with:
Event Coordination
1. Assist in organising customer events (booking venues, transport, and tickets, setting up on the day, and general coordination).
2. Support in arranging staff events, ensuring budget management and logistics are in place.
Marketing & Communications
1. Assist in creating newsletters, presentations, and company updates.
2. Support social media activity, customer surveys, and customer announcements.
Board & Meeting Support
1. Support Board Directors with diary management, meeting agendas, and note-taking.
2. Assist with meeting arrangements, including booking rooms, setting up spaces, and organising refreshments.
Travel & Accommodation Management
1. Help coordinate travel arrangements, including flights, hotels, and transport.
2. Assist in monitoring travel budgets, calculating airmiles and carbon footprint, and preparing itineraries.
Tender & Compliance Administration
1. Track and log tenders, ensuring submission deadlines are met.
2. Assist in answering tender questionnaires and updating spreadsheets.
3. Help with onboarding new employees, including arranging passes, introductory meetings, and ordering business cards.
4. Support attendance management by tracking daily clock-ins and following up on reports.
Office & Reception Duties
1. Assist with reception tasks such as managing post, welcoming visitors, and monitoring stock levels for office supplies.
2. Support general office cleanliness, including tidying meeting rooms and common areas.
General Administrative Support
1. Assist with administrative duties such as filing, scanning, credit card purchases, and maintaining internal systems.
2. Support company initiatives, including Christmas campaigns, food van bookings, and employee recognition schemes.
What we offer
1. An apprenticeship lasting 18 months
2. A level 3 apprenticeship Business Administration qualification with support from a college/training provider, who will also provide learner support.
3. All fees for training will be paid for.
4. Access to the Metro Training Team for initial induction and on-going training.
5. Upon the successful completion of the apprenticeship, achievement of the qualification and by showing the right attitude the apprentice will be given the opportunity to apply for a permanent position within Metro.
What we’re looking for
1. Good verbal and written communication, to provide a professional image to customers and suppliers.
2. A proactive attitude with a willingness to learn.
3. Someone who can remain calm under pressure in a busy working environment.
4. The ability to prioritise tasks, ensure accuracy, and deliver results with great attention to detail with a high sense of urgency.
5. A positive attitude and the determination to develop good problem solving skills.
6. The drive to succeed and want to make a contribution to the business.
7. Ideally GCSE Grade 5 in both Mathematics and English, but we will consider Grade 4’s for the right candidate.
General Information
1. Schedule: 37.5 hours a week, Monday to Friday
2. Salary: From £19,000 per year
3. Full time apprenticeship
4. Company events
5. Cycle to work scheme
6. Life insurance
7. Referral programme
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Truck Transportation and Transportation, Logistics, Supply Chain and Storage
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