Freightserve recruitment are looking for Healthcare Logistics Specialists for a major Freight Forwarder. The company is based in the Colnbrook, Berkshire area. Job Description:- Managing daily email volumes in the Control Group inbox. Develop and implement customer focused operational policies and procedures Monitor accuracy of reporting and data base information Co-ordinate customer service projects and initiatives To on a daily basis ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures. Provide weekend / OOH cover for general Customer Service processes & procedures. Keep email folder up to date. Ensure smooth flow of work. Awareness of costs. Awareness of best routes. Lead by example. Working hours are Monday - Friday 0900 - 1800 or Tuesday - Saturday 0900 - 1800 As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.