My clients are looking for a driven and enthusiastic Head of Administration to manage their administration team in Norwich Job Overview – Head of Administration Responsibilities: Manage a team of administrators. Assist the team with telephone calls to mortgage lenders, solicitors, insurance providers and GP’s to obtain the latest case updates and report these back to the corresponding mortgage advisor's. Keeping internal records updated Handle queries from Mortgage Advisor's / Estate agents and Managing Directors. Additional duties in busier periods, including producing marketing materials to send externally to referrers. Assisting with keying mortgages up until submission of the application. Allocating referrals to Mortgage Advisor's and liaising with Estate Agents. Providing weekly and monthly updates to Estate agents. Assisting the Managing Directors with ad-hoc duties when required. Head of Administration Requirements: Previous Mortgage Administration experience is vital Previous experience managing/supervising a team. Outstanding communication and interpersonal abilities. Knowledge of Microsoft programs (Excel, Word and outlook). Excellent organizational skills. Problem-solving attitude with an eye for detail. Strong written and oral communication skills. Free On-site parking Employment Type – Full Time, Permanent Salary -£28k - £30k per annum depending on experience. Working hours – Monday to Friday, 9am -6pm To find out more about this great opportunity please call Danny Moloney on (phone number removed) or e mail (url removed)