Based from Eastbourne, the Sussex MSK Partnership East team have an exciting opportunity for a Patient Administrator to join their team on a permanent, full-time basis. Connecting with patients on a daily basis, the successful candidate will ensure a seamless healthcare journey for all of our patients.
Main duties of the job
We are Sussex MSK Partnership East (SMSKPE).
SMSKPE manages the care and treatment of patients with bone, joint and muscle conditions (musculoskeletal or MSK for short). By bringing different specialisms together we can ensure that patients receive prompt and appropriate care that focuses on their individual needs and situations.
1. Connecting with patients via both telephone and email at every stage of their care, from the initial referral from their GP through our various pathways and eventually to the completion of their care.
2. Responsible for all aspects of administrative service delivery, including the booking of patients, coordination of diagnostic results, working with clinicians, resolving queries, and supporting delivery of services that exceed patient expectations.
3. Efficient management of the internal computer systems to actively manage patients through care pathways and provide clinicians with all necessary clinical notes prior to specific clinics.
About you:
1. Strong experience in an administrative role.
2. Excellent communication and organisational skills.
3. Good IT skills including Microsoft Office.
4. Previous experience with ERS and System One would be desirable, but not essential.
5. Previous experience in an administrative healthcare environment would be advantageous.
Location: Eastbourne
Working Hours: Permanent, full-time
Salary: £22,662.36 upon starting, increasing to £23,387.43 after a 6-month probation. Increasing further to £24,642.72 after 2 years of service.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Horder Healthcare sponsorship.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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