Job Description
Customer Success & Marketing Assistant
Rural Ashford (office-based, transport required)
£25,000 + benefits
Monday to Friday, 9.00 am 5.30 pm
* Looking to kick-start your career in customer success, marketing, or tech?
* Do you enjoy helping people and solving problems?
* Interested in working with innovative digital products?
If so, this could be the perfect opportunity for you!
About the Company
My client is a software and design agency, developing digital solutions for clients across industries such as pharmaceuticals, insurance, and public affairs. They are also growing their own SaaS platform for private practice clinicians, making this an exciting time to join the team.
About the Role
This is a varied and hands-on role, combining customer operations with marketing and client engagement. You will support customers, champion the companys digital products, and contribute to social media and marketing content. It is a great opportunity to gain experience in customer success, marketing, and SaaS product supportall in a supportive, collaborative environment.
What You Will Be Doing:
1. Customer Success & Product Support Engage with clients, help them get the best from the companys software, and resolve queries via phone, email, and online chat.
2. Marketing & Social Media Contribute...